(Roadsidepictures)

JCPenney Worker Claims He Was Fired For Telling Truth About Fake Sales

Bargain-hunters love the thrill of seeing huge discounts fall off their total at the cash register, but this joy doesn’t necessarily reflect the truth. If a retailer never intended for anyone to pay the original sticker price, was it ever an original price at all? [More]

Disorganization, Confusion, And Stained Carpets In The Ruins Of Ron Johnson’s JCPenney

Disorganization, Confusion, And Stained Carpets In The Ruins Of Ron Johnson’s JCPenney

Equities strategist Brian Sozzi has developed a very specific sideline: taking blog readers on tours of sad, pitiful, dilapidated stores belonging to iconic 20th century retailers. This isn’t just a hobby, but is related to his work. Namely, telling people, “for gosh sakes, don’t buy Sears Holdings stock!” Now, his Retail Despair Tour is making a stop at JC Penney. [More]

Your Review Isn’t Really About The Product? Don’t Whine When It’s Rejected

([RAWRZ!])

We often receive complaints from readers who have totally legitimate gripes about shipping or customer service issues at retailers, both online and in real life. Unfortunately, they chose to share these complaints with the world by writing about them in the retailer’s product reviews. The problem with this plan is that companies control which reviews are and aren’t posted. If they don’t post yours, it’s not because they hate free speech: it’s because you didn’t follow the directions. [More]

JCPenney Continues To Modernize Stores, Gradually And Cheaply

JCPenney Continues To Modernize Stores, Gradually And Cheaply

JCPenney’s new housewares department is like a colorful oasis of hipness and color plopped in the middle of, well, a JCPenney store. Can it draw the younger and more affluent shoppers that JCPenney needs to survive, now that all of the Hitler teakettles have sold out? [More]

(LincolnStein)

What Are America’s Most Damaged Brands Right Now?

How mighty brands fall. Bad leadership, bad planning, a run of bad products: any of these can damage a brand in a short amount of time, and it can take years to recover: if, indeed, the brand recovers at all. What brands are the most battered in the United States right now? 24/7 Wall Street rounded them up, based on which publicly-traded major companies are currently dealing with aggressive competition, reputation disasters, and a lack of direction. [More]

(ktorster)

JCPenney Sales Staff Kicked Dad Helping Disabled Daughter Out Of Fitting Room

Here’s a consumer quandary for the ages, where both sides have compelling arguments. Robert was shopping at JCPenney with his daughter, who is a preteen and intellectually disabled. The problem is that store policy dictates that there are no men allowed in the women’s fitting rooms for privacy reasons and, as an employee explained, to keep out “sex offenders.” [More]

(SCHMEGGA)

JCPenney Shuts Down Portrait Studio Due To Broken Camera, Forgets To Tell Us

We keep hearing about how desperate JCPenney is to get customers and their wallets inside the doors these days. Well, they’re not going to get reader Kristen and her family’s money anymore. It’s too bad, too: Kristen and Mr. Kristen have twin babies. Do you know how fast kids outgrow their clothes? In duplicate? They had made an appointment at their local JCP’s portrait studio, and found the studio abandoned. The ostensible reason: the camera was broken. You’re running a portrait studio without a backup camera? [More]

JC Penney Gets Anorexic

JC Penney Gets Anorexic

Whilst flipping through the Sunday circulars, reader Thomas B. was surprised to see JC Penney’s new clothing line called, “a.n.a. : A New Approach.”