Robot CSRs Man All The Online Fax Chat Lines

Robot CSRs Man All The Online Fax Chat Lines

What chipper robots — programmed with the soul imprint of deceased valley girls; imbued with one-dimensional sentience by the spark of a mad creator — man the cancellation chats of eFax? Robots like Sharon W., Amy R. and now Megan F.

Best Posts Ever, This Week

Best Posts Ever, This Week

How To Get Your Phone Fixed: Make It A Pay Phone. Sweet phreak, just don’t get carried away and start blowing kazoo sounds in like Captain Crunch, that shit doesn’t work anymore.

Update: Canceling Fax Service Like Passing Gallstones

Update: Canceling Fax Service Like Passing Gallstones

Surprise, surprise, it’s hard for others to cancel J2 as well. Not only that, but their chat-based CSRs definitely have robotic paragraphs they insert into the conversation. Compare the chat log after the jump with our previous post on the same matter, you’ll find that Amy R. says the exact same lame retention spiel as Sharon. W.

Canceling Fax Service Like Passing Gallstones

Canceling Fax Service Like Passing Gallstones

L.S. writes that she had a devil of a time trying to cancel her service with J2, an online fax and voicemail service. The cancellation info was buried deep in the website and several links and phone numbers were only dead-ends bedecked with red herrings.