Google has jumped into the shopping app fray with “Google Shopper,” which stands out from the crowd by being able to id products by their cover art. The feature works on book, CD, DVD, and video game covers. You can also search by voice, along with the usual barcode scanning, local pricematching and the ability to save items. If you’re a RedLaser fan, this could be a serious contender to replace it on your home screen. The app is free and available on both Android and iOS. [More]
Apple Calls Woman To Tell Her She's Won $10,000; Woman Hangs Up On Apple
By January 24, 2011
While it’s a good rule of thumb to hang up the phone on anyone who calls you to tell you that you won a contest, a woman in the UK almost found herself without a $10,000 prize when she didn’t believe it was Apple on the other end of the line. [More]
The Beatles Finally Come To iTunes
By November 16, 2010
All day Monday, Apple had been promising some sort of life-changing announcement regarding its iTunes store. Would it be cloud-based streaming for music and video? A change in its pricing? No — it’s the Beatles. [More]
Install iTunes 10 Minus The Bloatware (PC)
By September 13, 2010
Like previous versions, iTunes 10 is a hefty hunk of software that actually contains within it 6 different Windows Installer programs that you don’t always need or want. Apple doesn’t let you customize the install, but this guide shows you how to install only the slimmest iTunes footprint you need for your purposes. [More]
iTunes Movie, TV Show Rentals Are On The Way
By August 25, 2010
Unless you enjoy buying TV show episodes on iTunes and watching them over and over, you’d probably rather save some money and rent the videos instead. According to the anonymous whispers in the ear of Bloomberg, $1, 48-hour iTunes video rentals from Fox, Disney and other giants are on the way. [More]
Budget-Boosting iPhone Apps
By August 10, 2010
Money Highway paved a road to savings by rounding up 75 money-saving iPhone apps. [More]
Yoko: "Don't Hold Your Breath" Waiting For Beatles On iTunes
By August 6, 2010
While the overwhelming majority of 20th century rock music is available for digital download through iTunes or some other online outlet, the Beatles catalog continues to remain a holdout. And Yoko Ono, widow of John Lennon, said yesterday that it could be a while before the Fab Four joins the digital download crowd. [More]
iTunes Season Pass Customers Hope To See Sunday's "Mad Men" Sometime This Week
By July 29, 2010
Are you an iTunes customer who bought a season pass to Mad Men? Have you not been able to download Sunday’s episode yet? Lulu hasn’t, and neither have a lot of other customers. Apple is doing a poor job of supporting customers who have ditched cable, but still want to pay for content. [More]
Free iPhone 4 Cases Available Now
By July 23, 2010
Looks like Apple’s Tim Cook meant it when he told shareholders that most programs submitted to the company’s App Store are approved within a week. Just seven days after CEO Steve Jobs promised to put together a program to allow iPhone 4 customers to get a free case, the iPhone 4 Case Program app is now available for download. (Yeah, Apple probably could have come up with a better name for the app, but what do you want for free?)
An iTunes Thief Ran Up $200 On My Card, Customer Service Won't Help
By July 19, 2010
Don was robbed by a thief who went on a $200 iTunes spree. Determined not to let something like this happen again, he called Apple’s customer service, which took days to respond before giving him no useful help. [More]
iTunes Hackers Raid Accounts, Charge Untold Amounts
By July 5, 2010
While iTunes users were barbecuing and preparing for fireworks this weekend, hackers smoked their accounts, buying apps with stolen money to drive specific apps up the sales charts. [More]
Apple Won't Let Me Re-Download My Lost Movies After Hard Drive Crash
By June 22, 2010
Adam is frustrated that his hard drive crashed and took out $15 worth of downloaded Apple movies with it. He writes: [More]
Google Really Wants To Sell You Music
By June 22, 2010
Not content with being in the search engine, browser, advertising and operating systems business, it looks like the bean bag-loving people at Google have their hungry eyes set on the music industry. A new report claims the internet giant plans to launch its own music download service in the coming months. [More]
Apple Shuts Down Lala Music Service, Saddens Customers
By April 30, 2010
It’s official, Apple is shutting down Lala.com, a streaming service where users could pay for the rights to steam songs or buy and download them. After May 31, 2010, however, the web music will stop streaming and customers will be given iTunes credit. [More]
Report: iTunes Pressuring Record Labels Away From Amazon
By March 4, 2010
Looks like the potential for Amazon’s mp3 store might have some at Apple’s iTunes store a little worried. A new report claims that iTunes has been using its leverage to keep the record labels from making potentially high-profile deals with Amazon. [More]
Steve Jobs Doesn't Trust Consumerist
By February 16, 2010
Rob emailed Steve Jobs to tell him that until Apple fixed reader Joel’s account that had been billed $50,000 for iTunes purchases, he wouldn’t buy another Apple product. Replying via iPad, Steve Jobs told him, “I wouldn’t believe everything you read from places like this.” Ohhhh snap! But it wouldn’t be Jobs who had the last laugh… [More]
Revolutionary New Apple Service Bills Your AMEX Card For Nearly $50,000 In Music
By February 9, 2010
I think we can all agree that Jobs and his crew at Apple are a bunch of visionaries when it comes to gadgets, online stores, and now getting really, really screwed by an iTunes purchase. Joel writes, “I just got a call from American Express stating that my recent purchase for iTunes plus for my entire library (cost $146) has been charged to my account over 300 times and is currently still being charged. I have called Apple to have them stop charging me and they told me the only thing I can do is cancel my card. There is no number for iTunes and I have sent multiple messages to them without response via email.” [More]
Customer: iTunes Left Corrupted Tracks On Sale For Nine Months
By January 8, 2010
In March Daniel downloaded two tracks from iTunes that wouldn’t play. He re-downloaded them several times and complained to customer service, getting several free downloads as a result, but the problem persisted. It took nearly the entire year for iTunes pull the tracks offline, he says. [More]
