Feeling like you’re forced to do business with Comcast because of a dearth of other options is a bad way to start things off, as Consumerist reader M.K., says, “I would never deal with Comcast if I felt that I had the choice not to.” But after checking out a Comcast offer that was priced right, M.K. decided to take the leap. [More]
Comcast Lures Me Back With Promotion Only To Later Deny It Ever Existed
By December 19, 2011
Chase Sets Early Payment Trap For Mortgage Customers, Too
By January 27, 2010
Chase’s statement cycle trap isn’t just set for credit card customers. Mortgage and loan customers can be charged a fee for paying too early, too. Serves you right for trying to be proactive and plan ahead! Dana says that Chase punished her for setting up her automatic monthly payment to send on the 30th of the month instead of the 1st, and charged her $52.96 for two months’ transgressions. [More]
Kodak: Your Camera Has A Beach Mode, So Don't Take It To The Beach
By November 21, 2009
Brandy’s Kodak digital camera comes with several pre-set modes, one of which is “beach.” However, when her camera stopped working after a trip to the beach, she reports that Kodak’s mystifying response to her service request was that just because a digital camera has a setting for taking photos at the beach, that doesn’t mean that you should actually take it to the beach.
Genius TSA Officer & Baggage Handler Caught Stealing From Decoy Luggage
By July 15, 2009
Two workers at JFK airport fell into a trap set by Delta Airlines and the TSA, says the Daily News. The two men are accused of stealing a Macbook Air and a T-Mobile Sidekick from decoy luggage. The first man, a TSA officer, was videotaped rummaging through a Miami-bound suitcase in an airport screening room while a baggage handler watched.
