Wendy’s Worker Doing Funny Voices Shows (Again) How Easily We Are Amused At The Drive-Thru

(Marcus A.)

First of all, let me be clear: There is absolutely nothing wrong with a drive-thru worker, or any fast food employee, trying to lighten the mood and amuse customers. But I’ve got to wonder if perhaps the bar for personal interactions is set so low during those transactions that if a worker shows even the least effort in entertaining people, it’s like the most extremely hilarious moment of everyone’s lives, ever. [More]

Supreme Court Case Law Supporting Customer's Right To Record Customer Service Calls

Supreme Court Case Law Supporting Customer's Right To Record Customer Service Calls

In the extremely unlikely event that a customer were sued for recording and publishing a customer service call, we feel that the courts would decide in the consumer’s favor, based on the following case law…