Businessman On Hold With Qantas Airlines Finds Out "As Soon As Possible" Is More Than 15 Hours

Businessman On Hold With Qantas Airlines Finds Out "As Soon As Possible" Is More Than 15 Hours

Everyone’s got a horror story about being put on hold — the time you were able to get a load of laundry washed and dried or beat an entire video game in the time it took to speak with a living, breathing human. Sometimes we just give up out of frustration. But one businessman put on hold with Qantas Airlines decided to ride it out for as long as “as soon as possible” would take. That turned out to be more than 15 hours. [More]

Bank Of America Can't Help Me Because They Can't Get Through To Their Own Help Line

Bank Of America Can't Help Me Because They Can't Get Through To Their Own Help Line

Here’s yet another example of just how confused things are at Bank of America these days. It’s not just customers who can’t get answers from the company’s help line. Heck, even the bank’s employees can’t get through. [More]