(Todd Kravos)

AT&T Sends Me “Replacement Router” For Device I Never Received In The First Place

Last month, Consumerist reader James decided it was time to stop sharing (with their consent) his downstairs neighbors’ Internet access and get his own account through AT&T. Problem is, AT&T seemed to be doing everything it could to not make this happen. [More]

UPS Shatters Precious Sam Adams Utopia Bottle, Dreams

UPS Shatters Precious Sam Adams Utopia Bottle, Dreams

Z. bought a wonderful gift for his sister while in New England: a bottle of Sam Adams Utopia, a strong, expensive specialty brew that you can’t exactly buy at the corner liquor store in California, where she lives. To Z’s dismay, the package seemed to make the cross-country journey just fine, only to have the bottle break shortly before reaching Z’s doorstep. [More]