Metal Theft Follows In Irene's Wake

Metal Theft Follows In Irene's Wake

As Tropical Storm Irene has receded, thieves have followed in its wake, and they’re hungry for metal. Several Vermont towns have been hit by metal thieves seeking to take advantage of the disarray as people try to clean up and get their lives back together. [More]

Northeast Having A Pumpkin Shortage

Northeast Having A Pumpkin Shortage

If you live in the Northeast you’ll want to buy your pumpkins early this year because they’re going to run out fast, as farmers predicted last week. A rainy summer and flooding from Irene have ruined many pumpkin crops. Now that the official harvest has come in, it looks like instead of hunting for The Great Pumpkin, most people will just be hunting for “a” pumpkin. [More]

Cox Giving Service Credits For Irene, Comcast Not Really

Cox Giving Service Credits For Irene, Comcast Not Really

Cox Communications is giving out credits for users who lost cable service during Hurricane Irene. Here’s how to get it: [More]

American Airlines Disputes Survey Saying It Had Crappiest Call Wait Times During Irene

American Airlines Disputes Survey Saying It Had Crappiest Call Wait Times During Irene

American Airlines issued a statement disagreeing with a STELLAservice survey that placed its average customer service hold times in last place during Hurricane Irene. During the eight calls placed by the survey team, the average hold time they experienced was 1hr and 32 minutes, while American Airlines say their internal metrics showed an average hold time of 21 minutes. [More]

Buyers, Beware Of Irene-Damaged Used Cars Flooding Dealer Lots

Buyers, Beware Of Irene-Damaged Used Cars Flooding Dealer Lots

Even if you live thousands of miles away from where Irene hit, that’s no guarantee that you won’t run into a storm-damaged car on the used car dealer lot. These cars could be salvages or total losses, with screwed up engines and rotting components. Here are signs to watch out for. [More]

Will Insurance Pay If Irene Flooded My Basement After My
Sump Pump Failed?

Will Insurance Pay If Irene Flooded My Basement After My Sump Pump Failed?

Ok, so you don’t have flood insurance, but what if your basement flooded after Irene because the sump pump failed when the power went out? That sounds “homeowner’s insurance-y,” right? Will insurance pay for it then? [More]

American Airlines Had Crappiest Call Wait Times During Irene

American Airlines Had Crappiest Call Wait Times During Irene

The already not known for being similar to Speedy Gonzalez airline phone lines were put to the test during Hurricane Irene when travelers tried to reschedule canceled flights en masse. The call centers were also put to the test by STELLAService, which “mystery shopped” the airlines’ customer service lines to see which had the shortest hold times. American Airlines came in dead last, beating out the second-to-last place Delta by almost an hour. [More]

Irene Knocked My Neighbor's Tree On My Deck, But He's Run
Away From His Foreclosure

Irene Knocked My Neighbor's Tree On My Deck, But He's Run Away From His Foreclosure

Irene blew a listing tree onto Brian’s property from his neighbor’s yard, smashing both his deck and fence. A seeming wrinkle is that his neighbor has long ago skipped town, leaving behind his foreclosed house with its drowsy trees untended. Brian wants to know how he can track the guy down, private eye style, and get reimbursed for the tree removal. [More]

Wells Fargo And Chase Waive Fees For Irene-Affected Customers

Wells Fargo And Chase Waive Fees For Irene-Affected Customers

Wells Fargo and Chase announced that they are waiving some fees for customers in NY, NJ and CT to help them out after Irene. [More]

When A Tree Falls, Who Pays?

When A Tree Falls, Who Pays?

There’s lots of trees down after Irene and someone has to got to pay to get rid of them. But who? What if your tree fell on your neighbor’s house? What if their tree fell on your house? Who’s responsible? Here are the general rules of thumb. [More]

Swanky Brooklyn Hotel Jacked Up Room Rates To $999 For Irene Shelter Seekers

Swanky Brooklyn Hotel Jacked Up Room Rates To $999 For Irene Shelter Seekers

As Hurricane Irene bore down on Brooklyn, the posh Hotel Le Bleu in Park Slope raised up its rates from $250 a night to $999. [More]

What Do I Do With A Flood-Damaged Car?

What Do I Do With A Flood-Damaged Car?

Your car took a big bath during Hurricane Irene. Now what? [More]

The Recipe For Getting Rid Of Mold After Irene

The Recipe For Getting Rid Of Mold After Irene

Once the floodwaters of Irene are gone from your house, they leave behind a nasty parting gift: mold. Stinky, pervasive, sickening mold. Here’s how to get rid of it. [More]

Getting Through The Post-Irene Insurance Claim Process

Getting Through The Post-Irene Insurance Claim Process

The first floor of a friend’s house in Vermont was completely flooded by Hurricane Irene, forcing the family with two kids to evacuate to a nearby church. But braving the storm may look like blowing bubbles in the park after they start the insurance claims process. Here’s some tips they, and you, can use to make it easier. [More]