If You Don't 'Look' Disabled, Expect Shoddy Treatment From Delta

If You Don't 'Look' Disabled, Expect Shoddy Treatment From Delta

Alauna is disabled, unable to walk or stand for long periods of time. But she’s in her 20s and there is nothing obviously physically wrong with her at first glance. This meant that her requests for assistance during her recent Delta flight delay nightmare were met with resistance or eye-rolling. [More]