inventory

Sears Refuses To Refund $1070 For TV They Never Delivered

Sears Refuses To Refund $1070 For TV They Never Delivered

Update: one day after being posted here, the issue has been resolved. Sears strikes again! They sold Tom a TV for $1,070 on Black Friday last November. “Of course, it wasn’t in stock but they assured me that they could order it,” he writes.

TigerDirect Screws Up Order, Then Screws Up Customer Service Response

TigerDirect Screws Up Order, Then Screws Up Customer Service Response

Matt bought a camera from TigerDirect. He monitored the status of the order online, and saw that it was marked “shipped” a few days after he placed the order, so he returned the other, more expensive, camera he’d bought at Best Buy. Unfortunately, the TigerDirect camera never arrived.

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“Shoppers who pay the full price of about $249 for an out-of-stock Wii on December 20 and 21 at retailer GameStop Corp will get a certificate promising a Wii ‘sometime in January,'” sez Nintendo’s Reggie Fils-Aime. Only at GameStop, urg. [Reuters]

The Wii Shortgage Continues, Might End Next Spring

The Wii Shortgage Continues, Might End Next Spring

Not even Nintendo anticipated how the market would react to the Wii, which is why they’re still hard to find a year after launch, even after Nintendo almost doubled production of the console from 1 million to 1.8 million units a month, writes Wired. “Last week was Nintendo’s best since the Wii’s launch, with 350,000 sold in the United States alone. In comparison, Microsoft sold about that many Xbox 360s last month.”

IKEA's Inventory System Has Problems

IKEA's Inventory System Has Problems

i have had about five orders “mysteriously” disappear from their system….i originally ordered the vika amon/vika artur desk on september 8 and have yet to see it. it seems the trestles are always out of stock, even when i call first to see if they have any then immediately place the order. i still get the “out of stock” email. i even had one phone rep give me a delivery date, which came and went.

We’ve been getting complaints too, like this one from Reader Christopher. He keeps driving back and forth from IKEA based on bad information from both their website and their employees, and is a little irritated. We don’t blame him.