Intuit will rescind the controversial new $9.95 fee for each additional printed return, in response to angry customers online who, among other things, slammed TurboTax’s Amazon rating to one star. [Press Release] (Thanks Craig!)
Sick of overdrafts? Don’t feel like juggling your bank balance in your head? Quickenbeam from Intuit is a new free service, in beta, that lets you check your account balances, no matter what bank you have, from your cellphone.
When a taxpayer files electronically through TurboTax, the information goes first to Intuit’s data center, where the file is batched with others and then sent to I.R.S. computers. The process is almost instantaneous, the company said — when everything goes right. “We are just the transmitter of the return,” said Julie Miller, a spokeswoman for the Intuit TurboTax unit. “In the middle there are no additional steps we are taking.”
TurboTax sent an email this morning to customers saying sorry for the big server slowdown on April 17th, and pledging refunds to any one who tried to file that day.
Tax procrastinators can stop biting their cuticles, the IRS says they won’t fine anyone who couldn’t file due to Turbo Tax server difficulties.
We followed up with Derek about his experience with last night’s Turbo Tax system slowdown.
Yep, looks like Turbo Taxes servers were totally bunged up last night. Some people were sitting there for hours, waiting for a confirmation after hitting submit. Intuit, makers of Turbo Tax, contacted the IRS but there’s been no official word whether people unable to submit their taxes by the midnight deadline will get an extension. Some statement from the IRS should be out today.
Apropos of yesterday’s budgeting poll, Intuit released a new patch for Quicken 2007.
Last week Intuit, makers of Turbo Tax, sued H&R Block for mimicking its advertising campaign. Block’s ad “copies the physical appearance, dress and mannerisms of the characters in the TurboTax ad, as well as the set, staging and pace of the advertisement,” said Intuit in a statement.