(JeepersMedia)

Lawmakers In House, Senate Investigating Fraudulent Returns Filed With TurboTax

Joining the Federal Bureau of Investigation and the Internal Revenue Service on the case of bogus tax returns filed used Intuit’s TurboTax software will now be lawmakers from both the House and Senate, who have started probing the recent flurry of fraudulent activity. [More]

(Mike Mozart)

TurboTax Resumes E-Filing Of All State Tax Returns After Pause To Investigate Fraud

Just a short time after Intuit announced on Friday that it would stop TurboTax electronic filing of all state tax returns to investigate fraudulent activity, the company announced filing would resume. [More]

(FlyinAce2000(

TurboTax Stops E-Filing Of All State Tax Returns While Investigating Fraudulent Activity

After Minnesota state tax officials stopped taking all TurboTax e-filed returns last night and other states pressed pause as well amidst possible fraudulent activity, Intuit has announced that it’s halting all state e-filed returns while it investigates criminal attempts to use stolen data to file fraudulent returns and claim refunds. [More]

(JeepersMedia)

Minnesota Stops Taking Returns Filed With TurboTax, Citing Possible Fraudulent Activity

UPDATE: Intuit announced this afternoon that it’s halting all state e-filed tax returns while investigating reports of fraudulent activity. [More]

Intuit CEO Brad Smith is sorry.

TurboTax Customers Can Upgrade To Premier Or Home And Business On February 7

The Great TurboTax Revolt of 2015 was successful: after changing the features available to users of different tiers of the income tax return software, customers made their rage clear, and Intuit relented. They rolled back the change for future editions and offered a free upgrade to users this year. If you’re in a hurry to file your taxes, that upgrade will come on February 7. [More]

Intuit CEO Brad Smith is sorry.

Intuit Caves To Pressure: Offers Free TurboTax Upgrades, Will Undo Changes To Software For Next Year

Ask, and ye shall receive. Or rather, create a fuss big enough to let a company know people aren’t okay with changes made to a popular product, and force that company to back down and do the right thing. After TurboTax customers heartily voiced their disapproval over Intuit tweaking its software and charging more for features that used to be included in certain versions of the software, Intuit has reversed course, saying it’ll undo the hell it wrought. [More]

(rayovolks)

Changes To TurboTax Lead To Consumer Revolt, Opportunity For Competitors

It’s the opening weekend of tax season! If you work an hourly or salaried job, the W-2 form summarizing how much you earned and how much tax you’ve paid is already in your mailbox or will be soon, since the deadline to mail them out is February 2nd. If you plan to use the Windows or Mac version of TurboTax, though, there’s something that you should know before you get started. UPDATE, 1/30: Thanks to this consumer revolt, Intuit is rolling back the changes and will return to the old pricing scheme for next year. [More]

Intuit/TurboTax Using Non-Profits, Religious Leaders In Push Against Pre-Filled Tax Forms

Intuit/TurboTax Using Non-Profits, Religious Leaders In Push Against Pre-Filled Tax Forms

We can understand why some people might have concerns about receiving tax forms that are already filled in by the IRS. We could understand why some would voice those concerns in a public forum. But is a line crossed when the people telling you to voice your concerns are the very ones who stand to benefit financially from your opposition? [More]

(JimmyBionic)

Legislation Would Prevent IRS From Providing Pre-Filled Tax Returns

In 2002, when the IRS and the tax-prep software industry created Free File, which gives consumers with simple tax returns the ability to file electronically without being charged, the IRS agreed to not provide its own “free, online tax return preparation and filing services to taxpayers.” That arrangement is expiring, so some lawmakers (with a bit of money from tax-prep companies in their pockets) are seeking to make it permanent. [More]

(AJENT.MSG)

Intuit (TurboTax) Spends Millions To Keep Us From Filing Taxes Quickly And For Free

Here’s something to keep in mind as you wait in line at 11:30 PM on April 15th: filing your taxes could be so, so much easier. Bills have been put before Congress that would let taxpayers choose to have the Internal Revenue Service calculate their taxes due for them, and send them a bill or cut a refund check accordingly. Only there are companies lobbying to keep things exactly as they are. The biggest spenders aren’t accounting firms, or even Big Tax Cat. It’s Intuit, the maker of popular tax-filing program TurboTax. The company has spent more than $11 million lobbying to keep tax returns around forever. [More]

(Alan Cleaver)

The Slightly Ridiculous Multiple License Pricing Of QuickBooks

When Brett’s dad bought a new computer with a shinier operating system, he had to purchase a new version of the accounting software Quickbooks for use on more than one computer. No big deal: Quickbooks comes with multiple licenses so users can install it on more than one computer after buying only one copy. There was no mention of needing multiple licenses for multiple computers in the sales documentation. That’s when Brett learned that you can’t make purchases based on how a product’s specifications used to be. A second license actually costs more than a single copy of Quickbooks. [More]

Why Is TurboTax Asking Me For A Donation?

Why Is TurboTax Asking Me For A Donation?

Well, that headline is a little disingenuous. We know exactly why. K. filed his federal return using the free e-file service through Intuit’s TurboTax. It nagged him to upgrade to the paid service here and there during the process, which you expect when using any free service. What he didn’t expect was a pop-up with Lisa the Friendly Accountant acting like a public radio host during pledge drive week. “Intuit is a multi-billion dollar corporation,” he pointed out in his e-mail to Consumerist. “I just found this a bit greedy.” [More]

Lawsuit Claims Technology Industry Bigwigs Had Secret Anti-Poaching Pact To Keep Employee Salaries Low

Lawsuit Claims Technology Industry Bigwigs Had Secret Anti-Poaching Pact To Keep Employee Salaries Low

The ability to play employers off bids from other companies seeking to snag the best in their fields is an important one. So much so, in fact, that workers in Silicon Valley have filed a lawsuit alleging that some of the industry’s biggest players were involved in a secret anti-poaching pact that kept salaries down and workers stuck where they were. [More]

TurboTax Eats Tax Return, Apologizes With Free Software

TurboTax Eats Tax Return, Apologizes With Free Software

Here’s a story about TurboTax that is at least a little bit heartwarming. Tyler filled out all of his tax information on the TurboTax website, and paid for an extra upgrade to save himself some data entry for his investments. But somehow, the TurboTax servers ate his 2010 return, and the information was nowhere to be found. He steeled himself for a long wait on the phone and a vicious fight with rude Intuit representatives, but that’s not what happened. [More]

TurboTax's Pricing Scheme Is A Little Confusing

TurboTax's Pricing Scheme Is A Little Confusing

You depend on the company that makes your tax preparation software to actually be good at math, but Kevin is a little confused when looking at the pricing scheme for TurboTax this year. It doesn’t make any sense, he points out, if you need to file state income taxes, or if you’re filing returns for multiple households. [More]

BankAtlantic Launches New Online Banking System That Um, Doesn't Work

BankAtlantic Launches New Online Banking System That Um, Doesn't Work

BankAtlantic, based in Fort Lauderdale, FL, launched a new online banking system over the weekend. Everything went just fine if you don’t mind your new online banking system not actually working. Glitches in the system prevented many users from logging-in and apparently caused a panic among online gamblers. [More]

Being Locked Out Of Quickbooks Leads To An Endless Series Of Upsells

Being Locked Out Of Quickbooks Leads To An Endless Series Of Upsells

Quickbooks from Intuit is a very popular piece of accounting software used by accountants and non-accountants alike. One of its more annoying features is that customers must call to register their software after purchase, or it won’t work. Brian writes that his problem with Quickbooks came when the registration code for his new copy of QuickBooks wouldn’t work, and Intuit wanted him to pay $40 for technical support in order to get help registering the software he had already paid for. [More]

Do You Mind If Mint Sells Data Based On Your Transactions?

Do You Mind If Mint Sells Data Based On Your Transactions?

Financial blogger Felix Salmon wants to know why there isn’t regulatory oversight of Mint and other financial management websites, especially if they’re going to sell data created from their users’ transaction histories. [More]