NEW YORK, 10:32 AM, WED JUL 9 | 21 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
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best buy

Best Buy Still Embracing Deceptive In-Store Kiosks

Best Buy still uses a secret internal website to deceive customers, according to the L.A. Times. The website appearing on in-store kiosks resembles Best Buy's official site in every way, except for the prices. Connecticut Attorney General Richard Blumenthal was surprised to hear that his investigation failed to end Best Buy's bait-and-switch, telling the L.A. Times: "We thought Best Buy had addressed this. That's what they said to us. Apparently that's not the case." A tipster in Virginia also reports the continued existence of the secret website. More »

3:45 PM on Sun Dec 23 2007
By Carey
66,295 views, 115 comments

Latest by wellfleet: Oh for crying out loud: here's the secret, for ALL THE WORLD to know... There isn't a secret site. When you log in to any computer as an employee, you log in to a portal called Toolkit. From here, you more »

best buy

Best Buy's Secret "Employee Only" In-Store Website Shows Different Prices Than Public Website

Have you ever found a deal at Best Buy's website only to travel to the store and find that the "sale" is over? Did the Best Buy employee show you "proof" on their "website"? It now seems that there are really TWO websites, and they're identical except for the prices. Here's the deal: More »

11:49 AM on Fri Feb 9 2007
By Meg Marco
27,614 views, 50 comments