interviews

Consumerist is going to interview the White House once again. This time, Consumerist readers get a chance to get answers about the proposed Consumer Financial Protection Agency.  More »

Don't hit on the interviewer. Don't ask whether they might be able to discover your past arrests. Don't ask what the company does, or see if they can pick you up when it rains. In fact, here are 43 things you shouldn't say during an interview if you actually want the job.  More »

If you need the straight story on issues of credit card, debit, and banking fraud and security, something more than "we're taking it seriously," Avivah Litan, VP and distinguished analyst at Gartner research is your go-to-gal. I recently interviewed her over the phone about consumers can protect themselves in an era where just keeping your mother's maiden name a secret doesn't cut the mustard. I learned that you can buy a credit card number for a few cents, losing your Social Security Number is NOT the most dangerous fraud that is likely to happen to you, and how Obama's helicopter plans got stolen thanks to P2P music-sharing software...  More »

The future of Verizon lies in bundled apps and global domination, according to C.E.O. Ivan Seidenberg. Verizon's head honcho appeared last week on Charlie Rose to chat about a range of things, including FiOs, the decision to build a CDMA network, and the future of your cellphone service. If nothing else, it's nice to put a calm, seemingly rational face to the grotesque anti-consumer corporate monster that we all loathe. Hit the jump for the full interview.  More »

Are you a lawyer with experience and knowledge of truth-in-advertising litigation? Or know someone who is? I'm looking to interview such a person for an article with a deceptive marketing hook. Email me at ben@consumerist.com, subject line, "lawyer."  More »

This fall, credit card processors will being rolling out a new approach to preventing data theft, based on the assumption that it's impossible to thwart every attack. Instead of keeping 100% of criminals out, they'll segment and encrypt the data into such small chunks that it will no longer be a cost-effective crime.  More »

Here, catch all of our interview with Austan Goolsbee breaking down why the credit card reform act was needed. If you missed any of the clips, here's is the four-part series in its entirety...  More »

The final installment of our 4-part interview on credit card reform with Austan Goolsbee, President Obama's senior economic adviser. In this one we say, hey, what about mandatory binding arbitration?  More »

Are credit cards set up like a horrible game of Chutes & Ladders that plays for keeps? In the 3nd of our 4-part interview series with President Obama's Senior Economic Adviser, Austan Goolsbee, on credit card reform, we ask why credit card companies can raise the APR on stuff you already charged, and go into some of the credit card companies' anti-consumer tricks like liquid and fickle terms and conditions, penalty fees that aren't trying to discourage behavior anymore, they're just pure profit, and teeny-tiny contracts written in "Bank-o-nese."  More »

In the 2nd of our 4-part interview series with President Obama's Senior Economic Adviser, Austan Goolsbee, on credit card reform, we ask, what about the kids? Specifically, what is this bill going to do about those guys giving away shirts on campus in exchange for signing up for credit cards? Because these seems a really great service for college students, who, as we know, frequently go shirtless. Also, how one side of the debate on credit cards is essentially arguing that if you didn't want to get carjacked you should have taken the bus... because an honest business model and a profitable one needn't be mutually exclusive.  More »

We took your credit card reform questions to DC yesterday and interviewed Austan Goolsbee, senior economic adviser to President Obama. In part 1 of our 4-part series, we ask how are banks getting billions in bailouts and can turn around and cut off millions of credit cards and raise rates? How does it make sense that credit card companies can raise the interest rate on an existing balance? And, most importantly, why don't we treat credit cards more like Canadians do cigarettes?  More »

We took your credit card reform questions to DC yesterday and interviewed Austan Goolsbee, senior economic adviser to President Obama. In part 1 of our 4-part series, we ask how are banks getting billions in bailouts and can turn around and cut off millions of credit cards and raise rates? How does it make sense that credit card companies can raise the interest rate on an existing balance? And, most importantly, why don't we treat credit cards more like Canadians do cigarettes?  More »

Richard Anderson, the CEO of Delta Air Lines, was interviewed by the New York Times and shared his tips on hiring (ask about their family life), running meetings (no Blackberries!), and dealing with customers: "I find myself, more and more, writing hand-written notes to people," he says. "I must write a half a dozen a day." These are apology notes, we're guessing.  More »

The Savvy Networker has 10 ways to ruin a job interview. Most of these are kind of obvious but maybe by reading it you can catch yourself if you start to do any of them without thinking about it. Also, it's kind of fun to imagine someone doing them, like #10: Doing anything disgusting: "One candidate asked me for a cup of water, took a sip, swished it around in his mouth, and spat into a potted plant."   More »

Marketing and PR folks probably dread stories like this one: John Schnatter, the founder of Papa John's, said on a BBC radio interview yesterday that you shouldn't eat too much of their pizza.  More »

Save money by polishing your shoes with a banana. Monkeys have been doing it for millennia. [Huffington Post] (Thanks to daveburdick !)  More »

Over at the US News & World Report Alpha Consumer blog there's an interview with Tim Kasser, author of The High Price of Materialism, about why and how materialism will not make you happy. In fact, it very well might make you sad.   More »