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Posts Tagged “

Internets

fake reviews

Eforcity Bribes User To Remove Negative Amazon Feedback

Sarah bought some car chargers from Eforcity through Amazon, and was disappointed to find that the charger plug doesn't stay in the phone unless you hold it in. She said as much in her Amazon feedback. In response, Eforcity said they would be happy to give her a refund, as long as she deleted her negative feedback. In other words, a bribe for self-censorship. Eforcity's email, inside... More »

breaking

Amazon.com Is Was Down!

Whoa Amazon is down. It just says, "Http/1.1 Service Unavailable." Then I tried again and the front page was there, but when I clicked through, same error message. It looks like it's been this way since at least 1:30 PM, eastern. It was broken for several Consumerist writers who tested it out.

How much money do you think they're losing every second? Well, Cnet says, "Based on last quarter's revenue of $4.13 billion, a full-scale global outage would cost Amazon more than $31,000 per minute on average." However, that won't be happening as the international Amazon sites are still up. An Oct '07 Bloomberg article says US and Canadian sales account for 55% of revenue, so based on that, they're losing roughly $17,050 per minute. The stock market seems to have taken notice; Marketwatch says, "Shares of Amazon were down 2.7% to $82.25 in early afternoon trading."

A post on an online forum for Amazon sellers says, “Engineers are actively engaged in resolving this issue and we will provide an update once the issue is resolved...We appreciate your patience during this time.”" Does anyone have a spare paperclip? Time to hit the reset button.

UPDATE: 4:04 -It's spluttering back from the dead. Pages load very slowly and clicking around may still lead to dead pages.

UPDATE: 4:31 - It's alive! A bit slow, but now once again you can buy everything in the world without leaving your house! Huzzah!

(Thanks to fivecentnickel!)


security

Get Free Sprint Features With URL Hacking

Two more instances of Sprint's insecure online system:

1) Members of the Howards Forums cellphone message boards have discovered a URL hack that lets users add the "Unlimited Shared Night & Weekend Minutes at 5pm pack" for free to their account.

2) If you take this URL and replace the phone# at the end with the phone number of someone who hasn't set up the PIN on their account, you will see the last 4 digits of their social security number. Not a huge deal, we give out the last 4 of our social over the phone all the time, but it seems a bit odd to broadcast these numbers unnecessarily.

PREVIOUSLY: Flawed Sprint Security Worse Than We Thought
Flawed Security Lets Sprint Accounts Get Easily Hijacked


how to

How To Research An Unknown Online Retailer

So you just spotted that gizmo you've been lusting for at unbeatable price, but the only problem is it's for sale at an online retailer you've never heard of. How do you know if they're trustworthy? Consumerist reader "Gigantic Robotic Penguin" (don't let the name turn you off) has put together a comprehensive guide to evaluating unknown online retailers. Get started snooping, inside...
More »

message boards

Tide: Good For Removing Feces Stains

One of the many uses for Tide is feces stains, so the company decided to open up the discussion by starting a whole thread devoted to their removal. Sprinkled in and amongst the legitimate feces stain removal company area a few suspect comments, like "im david michler. i had feces all over myslef the other day and this tide works great! i dont know how i got it on me but when i woke up 3 guys ran out my room. and it was all over my shirt and pants. i used tide about 3 days after the incident and it got it out with very little stains left over. thank you tide. i love you." Then there's "Josie" who says that until Tide came along, she used to take his soiled underwear back to Walmart for a refund, and "tammy ampersand" who warns against using Mountain Fresh for douching, "as it attracts birds." No doubt sociologists will some day come up with a technical term for this juvenile online behavior, which has been seen in the past in the Amazon product reviews for the "Oozinator" toy gun, and milk. My only disappointment is that the related thread, "Big Game Stains and Solutions" had nothing in there about getting elk blood out. The sure-to-be-soon deleted message board posts, inside...

More »

identity theft

Any Joe Sixpack Can Be A Phisher

The popular conception of phishers is of shadowy electronic masterminds, using a mix of technical prowess, deception and anonymity to trick consumers into handing over the bank account details. Actually, most of them are too stupid to design their own websites. That's what two security researchers found when they delved deep into the online phishing community. More »

bittorrent

Comcast: No Thanks FCC, Blogosphere Polices Us Just Fine

In the brief Comcast filed arguing that they doesn't need the FCC telling it how not to throttle its customers' internets, Comcast came up with a pretty special explanation:

The self-policing marketplace and blogosphere, combined with vigilant scrutiny from policymakers, provides an ample check on the reasonableness of such [network management] judgments.
So after dissing on the relevance of blogs, Comcast turns around and says that it takes blogs seriously enough that they're a sufficient proxy for FCC regulation. The lawyer that came up with that one deserve a very big M&M cookie.

Comcast: The Blogosphere Will Keep Us Honest [IP Democracy] (Thanks to Ninja of the DC!)
Comments Of Comcast Corporation (PDF)


Yahoo rejects Microsoft's takeover bid for reals for reals. We are safe from the threat of the creation of the world's largest, crappiest, search engine...for now. [AP]

internets

ISP's Sneaky Fees

"ISPs create tangled Web of sneaky fees: Companies use hidden charges to generate revenue in competitive industry" is an excerpt Bob Sullivan has published from his new book Gotcha Capitalism. For example, in 2006, the government dropped the federal Universal Service Fund (FUSF) fee on DSL, which meant providers could now charge less, right? Verizon turned around and quickly replaced the FUSF with a new "Supplier Surcharge" fee. Sneaky sneaky. More »

complaints

Why Everyone At Verizon Online Is Utterly Useless

Faith writes:
It began the beginning of Oct. 2007. My credit card expired, and I contacted all of my utilities to update my credit card information. It was an annoying process, but it went smoothly. That is, until the notices started coming.
More »

internets

Cable Companies Are Like Bi-Polar Buffet Owners

An article over at LightReading questions how cable companies can get away with advertising speeds they can't provide and then using caps to limit people trying to actually take advantage of the advertised bandwidths:
An MSO talking 100 Mbit/s out of one side of its mouth and usage caps out the other is like a bi-polar buffet restaurateur. They continue adding more entrees to an all-you-can-eat spread, and then reduce the size of the plates and tell diners they only have 10 minutes to chow. It's a recipe for dissatisfaction. The buffet looks bigger and tastier - so the patron's hunger grows - and then they are asked to practice portion control.
(Photo: BILLBINNS)

Starting March 11, Comcast will begin charging a $3.99 "human interaction fee" if you want to pay your bill by talking to a live operator. [The Oregonian via DSL Reports]

AT&T broadband subscribers will now get free access to AT&T wifi hotspots. These are mainly found in Barnes & Noble, McDonald's, Coffee Bean and Tea Leaf and airports. [AT&T via Gizmodo]

videos

Joel Johnson Hijacks AT&T Funded Show To Question Internet Filtering Plans

Joel Johnson, Boing Boing Gadgets editor, was booked to go onto an AT&T sponsored and underwritten show to talk about how cool gadgets are, but instead hijacked the interview to discuss The Big Blue And White Ball's recently announced plans to spy on the internet. The Hugh Thompson show is made by AT&T to show solely on its online AT&T Tech Channel, so what better way to count coup then to use it as a forum to ask why AT&T, in the interest of stopping potential copyright violations, wants to peer into every bundle of data its users send over the internets. After Joel keeps talking about the AT&T announcement, eventually Big Brother's voice comes over the studio loudspeakers and says "Hold, please." Gawker videographer Richard Blakeley taped this part of the interview and was grabbed by three security guards which he tried to exit, but eventually he was allowed to leave with the tape. They probably just wanted to analyze his packets for potential IP infringement. Read the rest of Joel's description of the event over at Boing Boing Gadgets. Our platonic man-crush on Joel just got larger.

Talking About AT&T's Internet Filtering on AT&T's The Hugh Thompson Show [Boing Boing Gadgets]


phone numbers

Reach Blogger Executive Customer Service

The Blogger free blogging system is owned by Google and they usually like their customers to talk to robots, but if you have an extreme issue, like all of a sudden your blogs were deleted (this has happened to at least a couple Consumerist readers), here are some executive honchos you can talk to get you fixed up:

Salar Kamangar, VP Blogger Product Management
650-253-0000

Urs Hoelzle
650-930-3507
urs@google.com
Google Inc
2400 Bayshore Pkwy
Mountain View, CA 94043


If you don't immediately buy a domain you lookup through Network Solutions, they will hold it hostage for four days at a price $25 more than what you normally would have paid. [DomainToolsBlog]

comcast

FCC To Investigate Comcast's Bittorrent Blocking

The FCC announced that it will investigate complaints against Comcast for disrupting BitTorrent traffic. Then again, it wasn't a formal announcement, it was in response to a question posed by Consumer Electronics Association's CEO Gary Shapiro in an interview before a live audience during the big electronics expo. "Sure, we're going to investigate and make sure that no consumer is going to be blocked," is what FCC Chair Kevin "Pretty Boy" Martin said exactly. "Sure" is not a word one uses to make a strong statement. He may have just been playing to the crowd. C'mon, it's CES, he knew if he said otherwise he could find a bunch of geeks sitting on his car in the parking lot looking to "reformat his harddive," if you know what I'm saying. More »

information supertubeway

Video Of Ted Stevens Wanting To Switch Between Phones "As I Ride My Motorcycle"

Here's the video clip of Senator Ted Stevens being a crazy old man about wireless number portability.

In it, he says, "Is it coming? Why shouldn't I be able to say, just by a little switch on my phone at home that's wired, I'm going off on the wireless now, I want to use this as I ride my motorcycle...I'm bad. Pardon me."

We feel bad because you know he's really trying (and for once, completely right) but a guy who can't understand the difference between carburetor and a router shouldn't be on a committee overseeing the internets, but we guess that's just part of our government's interest in appointing the least competent people possible in oversight positions.

PREVIOUSLY:
Ted Stevens Wants To Switch Between Phones "As I Ride My Motorcycle"
Liveblogging The Senate Commerce Committee Hearing On Number Portability