If you’re a Time Warner Cable customer, welcome back! The Internet missed you. Many customers nationwide reported an outage this morning, though Time Warner claims that all customers are now back online. [More]
Here’s something you might have missed — there could soon be a new tax on your broadband Internet service, if the Federal Communications Commission has its way. The proposed tax would go toward ensuring more people have access to the Internet, along the lines of the taxes already consumers pay for landlines and cellular phone service. [More]
Since you’re reading this on Christmas Day, there’s a reasonable chance you’d agree that losing internet access for a week is tantamount to going without food or showering. [More]
Cox apparently doesn’t understand that they need permission before billing for extras like sports and movie tiers. The cable provider surprised reader Adrienne with a $130 bill for a triple-play package that was supposed to cost $100 per month, including all taxes and fees. When Adrienne called to complain, Cox straightened out the situation by tacking on yet another unrequested charge, this time for Starz.
Ally’s story, after the jump…