Comcast To Finally Start Including (Some) Elderly In Low-Cost Broadband Plans

Comcast To Finally Start Including (Some) Elderly In Low-Cost Broadband Plans

Comcast’s low-cost Internet Essentials program, cooked up during its acquisition of NBC as a way for the company to look good when trying to appease lawmakers and regulators, has been criticized for having eligibility standards that effectively lock out the elderly and childless. The company even recently fought back against California’s attempt to expand eligibility for the program. But today the company announced that it’s expanding Essentials coverage to include older low-income users, but only in the San Francisco area. [More]

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Philadelphia Asks Comcast Why It’s Not Treating Its Hometown As Well As Other Cities?

Philadelphia is Comcast’s hometown. Its current skyscraper looms like a giant thumb drive over the city’s skyline and its second tower will only establish Comcast as the dominating corporate presence in Philly. And yet, when Comcast announced its first (and second, and third) markets for a new super-high-speed fiber network, it looked elsewhere. And in spite of the fact that Philadelphia is one of the poorest urban markets in the country, Comcast chose to test an expansion of its low-cost Internet Essentials program more than 1,000 miles away in Florida. With Comcast’s Philly franchise up for renewal, the city is finally asking why its supposed hometown hero is helping everyone else first. [More]

Comcast Makes Slight Improvements To Its Broadband Program For Low-Income Households

Comcast Makes Slight Improvements To Its Broadband Program For Low-Income Households

Comcast’s Internet Essentials program, which offers affordable broadband access to some low-income households, has long been considered window dressing for regulators and lawmakers whenever the company has to show that it does something not-horrible for the community. Today, Comcast announced a pair of significant improvements to Essentials, while launching a pilot program that could result in expanded eligibility. [More]

Group Sponsored By Comcast Gives An Award To Comcast

Group Sponsored By Comcast Gives An Award To Comcast

Sometimes you have to pat yourself on the back after a job well done. But if you’re a company for whom accolades may be in short supply, it helps to sponsor (and have one of your executives be in charge of) a professional organization that is willing to give you an attaboy when you need one. [More]

Comcast Happy To Sing Comcast’s Praises To Regulators For Making Tiny Improvements To Broadband Access Program For Low-Income Families

Comcast Happy To Sing Comcast’s Praises To Regulators For Making Tiny Improvements To Broadband Access Program For Low-Income Families

Comcast yesterday announced a few changes to its Internet Essentials program. The program is, in theory, great. It aims to provide broadband internet access to low-income households, allowing families to stay connected to critical jobs, education, government and social services, and social media just like everyone else. And while Comcast is indeed taking baby steps to let more families access Internet Essentials, they are mainly taking great strides to shout aloud about every incremental, insufficient change in the hopes that regulators will nod along. [More]

Is Comcast’s $10 Internet Essentials Offering Just A Crass PR Stunt?

Is Comcast’s $10 Internet Essentials Offering Just A Crass PR Stunt?

Two years ago, Comcast began rolling out its Internet Essentials program, which offers Internet access to certain low-income families for only $9.95/month. And as the company brought Essentials to each new region, the company shook a lot of politicians’ hands and played up how it was helping to close the digital divide between those who could afford Internet access and those who could not. But some argue that the whole program is just window-dressing to make Comcast look less evil. [More]

Comcast Rolls Out $10 Internet Access For Low-Income Families

Comcast Rolls Out $10 Internet Access For Low-Income Families

As a condition of Comcast’s acquisition of NBC, the folks at Kabletown have created Internet Essentials, which offers internet access to low-income families for $9.95/month so long as they meet certain criteria. [More]