Our beloved weekend editor Carey is taking the weekend off. I have put on my Carey wig, my Carey vest, my Carey shoes, and my Carey clown nose and will be posting this weekend as a very poor substitute for Carey, while the weather outside is amazing. Here’s a picture of how we probably all feel about this.
Earlier this month, we noted how a reader was having trouble getting Sears to properly honor the lifetime warranty on his Craftsman tools. Now David Figler, a vice president of the company, has responded and said, “We stand behind the warranty—complete satisfaction—period.” Below is his email, and a portion of the memo he sent to Sears stores on the matter.
UPDATE: A digg commenter claiming he used to work for Sprint says this is from a training video teaching employees how to behave.
Hey gang! Remember 27 days ago when posted all those high up Time Warner Cable tech support phone numbers? And everyone was like, dude, this number is disconnected, this area code does not go with this town, and furthermore, you’re a dirty brick licker for posting them? Yeah, those were the days.