Christy is having the best time getting DirecTV installed in her home. Highlights of her hilariously tragic email include:
In the ensuing months, through May 2005 and up until the present, three separate installation companies hired and retained by Best Buy to deliver and install the purchased goods made some effort to install the Morris’ home theater, including: National Installation Company, K.A.T. Communications, and Digital Technology, Inc.,” the suit says.
Time Warner Cable in Southern California is completely broken. There is no hope. They’ve fired the head guy, but we think the ship may have already sank. They may as well have let the captain go down with the boat.
Comcast Tech Bullies Customer for Cash, Breaks His Hard Drive, Drills Huge Holes In Walls And Baseboards
Jason ordered something very simple from Comcast. He wanted cable service, internet, and a router. He wanted the internet hooked up to several computers. He wanted two regular cable boxes and one DVR. He wanted wall jacks installed in his home. Comcast, last we checked, offered all of these services. So why did Comcast’s installer show up without a router asking for $115.80 in cash? Why did he drill holes in Jason’s walls and baseboards, and unplug his HP Media Center PC Box (thereby breaking it)? Why was he rude to Jason, requiring him to “show the cash” to “make sure he had it?”