Unplugging Your DirecTV Box Could Cost You $79.95

Unplugging Your DirecTV Box Could Cost You $79.95

A DirecTV CSR claimed that reader Mark changed his installation by following troubleshooting instructions to unplug and reconnect his box, and now owed $79.95. Mark, who paid $6 per month for DirecTV’s protection plan, refused to pay the fee and asked to cancel to his service.