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    • resources

      University Launches Free Financial Education Website

      We love free, and we love attempts to make people savvier about personal finance, so we really like this new personal finance website from the University of Idaho. It's got all the basics covered, and there are things like checklists and downloadable worksheets so you can practice what they're preaching. Some of the information is geared specifically to Idaho residents, but for the most part this is useful content that anyone can take advantage of.

      Idaho Personal Finance [University of Idaho Extension via Idaho Business Review]

      6:18 PM on Wed Oct 7 2009
      By Chris Walters
      1,844 views, 5 comments

      Most discussed EdgarAsclepius: Wow, Why is the university having to do this. Why not get government to realise that consumer education leads to better more »

    • spy on yourself

      Seven Free Sites To Track Your Personal Information

      The Consumer Reports Money Adviser has compiled a great list of sites that store your personal information and will provide free copies of their reports to you if you ask. More »

      4:27 PM on Mon Sep 14 2009
      By Alex Chasick
      18,144 views, 28 comments

    • Emergency Alert System

      Comcast: In Case Of Emergency, Remain Calm, Watch QVC

      When Comcast activates the emergency alert system, Jim's cable box snaps into action and tunes itself to QVC. The locked cable box refuses to tune to any other channel, so Jim is left wondering what emergency information he's missing while staring at the latest deals on cubic zirconia bracelets. More »

      2:00 PM on Sun Aug 2 2009
      By Carey Alexander
      10,185 views, 40 comments

      Most discussed AppleAlex: sorry for the OT but is it me or is Consumerist taking a long time to load today? more »

    • security gaps

      American Express Keeps Emailing Sensitive Customer Info To A Random Stranger

      We're starting to think Amex doesn't take this whole "data security" thing very seriously. First they confused a customer, and us, a few months ago with their random confirmation phone call, where they demanded a customer turn over bank account information over the phone without giving him a way to verify they were really Amex. Now a reader says the company has "for years" been sending him someone else's account info via email, including the customer's name and the last 5 digits of his account number. J.R. writes, "Seriously, I've seen better security on a video game forum." More »

      12:35 PM on Mon Jun 8 2009
      By Chris Walters
      5,918 views, 37 comments

      Most discussed sanjsrik: Amex put that little chip in my blue card, which is insecure, so I called up customer service, who literally more »

    • your health

      Menu Labeling Controversy Reaches Congress

      California and New York City already require chains to display calorie counts alongside menu items, but if two Members of Congress have their way, menu labeling legislation will soon apply to chains and fast food restaurants throughout the nation. The Menu Education and Labeling (MEAL) Act introduced by Senator Tom Harkin (D-IA) and Congresswoman Rosa DeLauro (D-CT) would go even farther than existing state and local regulations by requiring chains to disclose fat, carbohydrate and salt content on their printed menus. The food industry, of course, is supporting a more palatable bill with an equally snappy acronym... More »

      4:00 PM on Sun May 17 2009
      By Carey Alexander
      7,489 views, 155 comments

      Most discussed HIV 2 Elway: Why does this only apply to chains and fast food joints? Any legislation should apply to everyone selling prepared food. more »

    • follow up

      Metrolink Addresses Confusing Wording Regarding Monthly Passes

      It looks like someone at Metrolink in Southern California reads The Consumerist, because their communications manager responded today to yesterday's post about some potentially confusing language on their website. He even posted a suggested revision to the language in an attempt to clear it up, and is asking for reader feedback. More »

      7:49 PM on Thu Mar 19 2009
      By Chris Walters
      6,761 views, 74 comments

      Most discussed blazinrebel: What's so hard about setting up the passes to work for 30 days from the date of purchase? The only more »

    • Metrolink

      SoCal's Metrolink Monthly Pass Doesn't Work The Way You Probably Think

      Dillon is in college, and he tried to save money by buying a monthly pass on the Metrolink transit system in Southern California. The problem is that Metrolink does a terrible job of explaining how the monthly pass works, and their own staff gives out incorrect information to customers buying the pass for the first time. Now Dillon faces a $250 citation for fare evasion because it turns out he could only use his pass for the upcoming month. More »

      11:02 PM on Wed Mar 18 2009
      By Chris Walters
      16,288 views, 117 comments

      Most discussed pecan 3.14159265: The website is right, but not clear. Dillon shouldn't have to pay the fine because Metrolink should be clear - more »

    • insane

      Knowledge Is Power?

      Self-proclaimed leading contemporary critic of the Internet Andrew Keen says that increased broadband access will lead to a second Holocaust. Seriously.

      11:31 PM on Fri Jan 2 2009
      By Alex Chasick
      14,359 views, 82 comments

    • netflix

      Maximize Your Netflix Membership With FeedFlix

      We first discovered the very useful FeedFlix back in May, and since then the site's been updated to present more data on how well you utilize your Netflix membership. By pasting in any of your private Netflix RSS feeds, you'll see a breakdown of your activity stats, like how long on average you keep titles and your average cost-per-rental. A handy new feature is the "email alerts" function, where you'll receive a weekly reminder if you've kept a title past a certain number of days. We've included a screenshot below. More »

      11:51 AM on Fri Oct 10 2008
      By Chris Walters
      8,522 views, 44 comments

      Most discussed Thanatos: I used to have movies 1 day at most and had unlimited 3 at a time plan after i got more »

    • rcn

      Reach RCN Executive Customer Service

      Consumerist reader trinidon2k says try this number: More »
    • cvs

      How To Reach Someone At CVS

      An anonymous tipster sent us the following information today on how to reach the executive level at CVS. Remember, don't use this to be a jerk to anyone—use it when you have a valid complaint that you can't get resolved through the recommended paths. More »

      4:10 PM on Wed Sep 10 2008
      By Chris Walters
      2,523 views, 11 comments

      Most discussed DarrenO: Is there a reason the last CVS story disappeared when this one showed up? more »

    • greyhound

      Contact Info For Greyhound Bus Lines

      There's not a lot of contact info on the web for Greyhound or its executives, but one determined customer has put a lot of effort into documenting what there is. Here are mailing addresses and a few unpublished phone numbers for people in the Greyhound executive offices. More »

      5:18 PM on Mon Aug 18 2008
      By Chris Walters
      2,813 views, 8 comments

      Latest by Mike Brunnmeier: This is the letter i sent to greyhound with no resalt.January 9, 2009Customer RelationsGreyhound lines, Inc15110 Dallas PkwyDallas, TX 75248Dear more »

    • privacy

      Pop Quiz: Can The Pizza Delivery Place Sell Your Personal Information Without Your Consent?

      You need the express written consent of Major League Baseball to do pretty much anything to a baseball game, but does your pizza place need your permission to sell your personal information (name, address and phone number) to the highest bidder? Take a guess. The answer is inside. Cheating is easy, but in poor taste. (For the purposes of this quiz, you live in California.)

      More »

      11:05 AM on Mon May 19 2008
      By Meg Marco
      7,242 views, 37 comments

      Latest by darkryd: Ohh Ohh! That gives me an idea. Somebody should create a "catch all" address and offer it up to the public. One phone more »

    • surveys

      ConsumerSay Wants All Your Data, Will Give You $20 For It

      Pssst, wanna make an easy $20? Just give all your bank account and personal data over to ConsumerSay, a consumer opinion and behavior tracking firm owned by Lightspeed Research. Jen, who sometimes fills out surveys for freebies and cash, got an email from them offering her $20 for only 5 to 10 minutes of her time. Oh, and all of her financial transaction data. More »

      8:10 AM on Wed Apr 2 2008
      By Chris Walters
      5,273 views, 40 comments

      Latest by Mr. Gunn: IrisMR: Nah, man. Hold out for the free T-Shirt with the 'Exodus Vault" logo on it. more »

    • privacy

      Build-A-Bear Teaches Your Kids To Disclose Personal Information?

      Over at ZDnet an interesting point has been raised: Why does Build-A-Bear workshop need to know so much information about your children? Just to help return a lost bear? Should kids be encouraged to give out so much information? More »

      3:17 PM on Tue Jan 22 2008
      By Meg Marco
      6,876 views, 36 comments

    • If you're serious about keeping your personal information safe, then make sure you wipe your computer's hard drive with something like Eraser or Darik's Boot and Nuke (DBAN) (both free) before handing it off to a friend, family member, or random stranger. [New York Times]
      MORE »

      16 comments

    • "They are the secret language of the gadget world: mysterious icons that are printed, stamped, and engraved on every electronic device and the packaging it comes in." Wired explains the meanings behind eight commonly used symbols you find on today's electronics. [Wired]

      2 comments

    • fun with labeling

      Greater Need For Allergy Warnings?

      The Wall Street Journal has a poll that says 1 in 5 US households have a member with a food allergy and that 1 in 3 of those households say the allergy is serious. A third of those with serious food allergies say they've experienced allergic reaction because they weren't informed about an ingredient in a restaurant. One third also said they'd experienced reactions because of incorrectly labeled foods. More »

      10:59 AM on Mon Jul 30 2007
      By Meg Marco
      1,590 views, 39 comments

      Latest by kimmie: E-GADGETJUNKIE: I too, have a serious corn allergy. I wish it were as easy as telling the waitress what I more »

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    Mon Nov 9
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