Comcast email customers became the latest victims of a potential hack attack this weekend, as the company confirmed it reset passwords for nearly 200,000 users after their email addresses and passwords were posted for sale on a hacker marketplace. [More]
While big companies have been known to offer “bounties” to white-hat hackers to test for weaknesses in their networks and websites to ensure they aren’t one day breached in a cyber attack, it’s too late for AshleyMadison.com, the dating site for cheaters. After the embarrassment of having its users’ private information made very public, the site is now dangling several hundred thousand dollars as a reward for information leading to the arrest of the group behind the massive hack. [More]
When a trip to the emergency room is in order, you’re usually in a hurry, because, after all, it’s an emergency. Sitting around waiting to be seen by a doctor can be an agonizing experience for those in need of quick help. While Yelp can’t hurry along those doctors, it can apparently tell you just how long you might expect to be camped out in the hospital E.R. [More]
Now that automakers have identified all 33.8 million vehicles equipped with potential shrapnel-shooting Takata airbags, federal regulators are looking for ways to speed up the repair process. [More]
There’s a lot of information about you on the back of your state-issued driver’s license or non-driver ID card, but does scanning your license or making a copy of it give potential identity thieves key information about you? It’s not easy to find out what data is encoded in the barcodes on the back of your ID cards, and your state’s motor vehicles department may not want you to know. [More]
If you’ve got a complaint about an airline, or you want to find out more about whether your complaint is valid, oh boy is there a treat in store for you! Earlier this month, the DOT launched a redesigned consumer aviation website at airconsumer.dot.gov. The goal of the site is “to make it as easy as possible for consumers to find the information they need to make their air travel experience as smooth and hassle-free as possible.” [More]
We love free, and we love attempts to make people savvier about personal finance, so we really like this new personal finance website from the University of Idaho. It’s got all the basics covered, and there are things like checklists and downloadable worksheets so you can practice what they’re preaching. Some of the information is geared specifically to Idaho residents, but for the most part this is useful content that anyone can take advantage of.
When Comcast activates the emergency alert system, Jim’s cable box snaps into action and tunes itself to QVC. The locked cable box refuses to tune to any other channel, so Jim is left wondering what emergency information he’s missing while staring at the latest deals on cubic zirconia bracelets.
We’re starting to think Amex doesn’t take this whole “data security” thing very seriously. First they confused a customer, and us, a few months ago with their random confirmation phone call, where they demanded a customer turn over bank account information over the phone without giving him a way to verify they were really Amex. Now a reader says the company has “for years” been sending him someone else’s account info via email, including the customer’s name and the last 5 digits of his account number. J.R. writes, “Seriously, I’ve seen better security on a video game forum.”
Self-proclaimed leading contemporary critic of the Internet Andrew Keen says that increased broadband access will lead to a second Holocaust. Seriously.
We first discovered the very useful FeedFlix back in May, and since then the site’s been updated to present more data on how well you utilize your Netflix membership. By pasting in any of your private Netflix RSS feeds, you’ll see a breakdown of your activity stats, like how long on average you keep titles and your average cost-per-rental. A handy new feature is the “email alerts” function, where you’ll receive a weekly reminder if you’ve kept a title past a certain number of days. We’ve included a screenshot below.
Consumerist reader trinidon2k says try this number:
An anonymous tipster sent us the following information today on how to reach the executive level at CVS. Remember, don’t use this to be a jerk to anyone—use it when you have a valid complaint that you can’t get resolved through the recommended paths.
There’s not a lot of contact info on the web for Greyhound or its executives, but one determined customer has put a lot of effort into documenting what there is. Here are mailing addresses and a few unpublished phone numbers for people in the Greyhound executive offices.