Emmy and her partner shop online a lot, and they’re also not home much during the day. Historically this hasn’t been a problem: UPS leaves an InfoNotice on the door of their four-unit apartment building, then returns the next day and leaves the package. After a management change, the delivery policy to Emmy’s neighborhood changed, too: they would have to fetch their packages from the depot ten miles away or have all packages delivered to Emmy’s work. They don’t like either option, but what else can they do? [More]
UPS Drives To Your House Specifically To Not Deliver Packages
By August 3, 2011
The UPS driver servicing Valerie’s neighborhood has a very shaky understanding of what his or her job actually entails. Every time that a package is Valerie-bound, on the very first delivery attempt the driver slaps a final notice on the door and returns the packages to the sender. (She didn’t mention whether they even bother to ring the doorbell.) Local management doesn’t seem to care, UPS corporate doesn’t seem to care, and Valerie can’t even avoid ordering things through UPS, since her baby registry is with a company that only uses them to ship. [More]

