U.S. Hoping Chinese People Will Travel Here To Buy Products Made There

U.S. Hoping Chinese People Will Travel Here To Buy Products Made There

With a large number of Americans still feeling the sting of the economic doldrums, the U.S. is banking on a hope that tourists from China will come to this country and spend money on products that were probably made in China. [More]

FCC Promises 100,000 New Jobs… At Call Centers

FCC Promises 100,000 New Jobs… At Call Centers

Need a job? Come join the glamorous world of call centers! The FCC says that call centers are poised to add 100,000 new jobs to the economy. You’ll get your very own cubicle! Or, at least, your very own partitions! [More]

Dell Makes Good For Man Whose Life They Wasted 400 Minutes Of

Dell Makes Good For Man Whose Life They Wasted 400 Minutes Of

After Bill’s story of spending 400 minutes in Dell Hell to get his dead laptop replaced went up on Consumerist, Dell gave him a call [More]

Man's 400 Minutes In Dell Hell Could Cost Them Millions

Man's 400 Minutes In Dell Hell Could Cost Them Millions

By pissing off this one customer, Dell may have lost millions of dollars. Bill is a corporate account holder and a consultant who makes recommendations to Fortune 500 companies on how to spend their IT money. Usually he recommends Dell, but after his trip to Dell Hell, that will no longer be the case. [More]

Gillette Introduces $.34 Razor… In India

Gillette Introduces $.34 Razor… In India

While here in the States — and in many parts of the world — Gillette is known for pricier devices like its Fusion ProGlide razors that will cost you upwards of $10-11 just for the handle and one blade (and replacement blades costing $2-3 each), the company is attempting to go the opposite route in India, where it is now selling a razor that costs the equivalent of $.34, with replacement blades going for only $.11 each. [More]

Indian Government Announces $35 Tablet Computer

Indian Government Announces $35 Tablet Computer

Want a tablet computer but don’t have the cash? There’s some good news for you, the government in India has just unveiled the prototype of a tablet they claim will only cost around $35 each. [More]

Evil Mutant Cotton Sneaks Into H&M "Organic" Clothing

Evil Mutant Cotton Sneaks Into H&M "Organic" Clothing

Global fast fashion retailer H&M and European chains C&A and Tchibo have been caught selling misleading “organic cotton” products to consumers. Independent testing done by Germany’s Financial Times showed that 30% of the samples contained genetically modified strains of cotton. Oops. [More]

Bank of America Cancels Solo India Traveler's Debit Card, Shrugs

Bank of America Cancels Solo India Traveler's Debit Card, Shrugs

Does “Bank of America” actually mean “Bank of America Only”? After pulling another reader’s debit card access back in August even though she had explicitly notified the überbank about her travels, BoA has apparently done it again. Reader Bristol tells us that she has been penniless in India for the last week after the bank’s mysterious computers canceled her debit card.

American Express Leaves Customer Stranded In Mumbai With No Money

American Express Leaves Customer Stranded In Mumbai With No Money

Wait a minute…that headline sounds familiar. It doesn’t have the desolate ring that “stranded in Siberia” has, but Josiah recently found himself without available credit in Mumbai. He recently had made a large payment on his American Express balance, see, and AmEx cut his credit limit accordingly—down to his current balance. Stranded without money in Mumbai?

Clothing Sold In Africa Made in China… India… Somewhere

Clothing Sold In Africa Made in China… India… Somewhere

A few weeks ago, we brought to you a story of counterfeit antimalarials from China being labeled as “Made in India,” then sold in Nigeria. Turns out it’s not just drugs.

Counterfeit Drugs Made In China Relabeled "Made In India"

Counterfeit Drugs Made In China Relabeled "Made In India"

The Chinese poison train makes plenty of stops outside of the United States. When those stops are in developing countries, bad things can happen. Even worse things happen when dangerous products from China are intentionally mislabeled as being from another country. Say, India.

Snarky Weekly Paper Outsources Writing To India To Prove A Point

Snarky Weekly Paper Outsources Writing To India To Prove A Point

Even Indians Hate Indian Call Centers

Even Indians Hate Indian Call Centers

You’re not alone hating Indian call centers. Indians hate them too, mostly because they get stuck dealing with an even lower caste of customer service representatives than Americans. The well-educated smooth talking CSRs get the prestigious jobs infuriating foreign customers, while the the untrained masses are paid basmati to cater to India’s domestic customers.

Delta, Everybody Else, Officially Fed Up With Foreign Call Centers

Delta, Everybody Else, Officially Fed Up With Foreign Call Centers

Delta Air Lines is the latest company to “repatriate” call center jobs previously outsourced to India. It’s not just that the economy is down and fewer people are flying, but more specifically that absolutely everybody hates dealing with foreign call centers.

http://consumerist.com/2009/03/24/a-2000-car-tata-motors/

A $2,000 Car! Tata Motors announced that it will begin accepting orders for its $1,980 Nano “people’s car” on April 9th. (No relation to the Apple iPod Nano.) Too bad it’s only available in India. [Consumer Reports]

Generic Drug Maker Ranbaxy Found Falsifying Data To FDA

Generic Drug Maker Ranbaxy Found Falsifying Data To FDA

The FDA has suspended all new drug applications from one of Ranbaxy’s plants in India—the Paonta Sahib plant—after “determining the facility was falsifying scientific data.” You may recall that last September the FDA banned the import of 30 popular generic meds made by Ranbaxy due in part to quality control issues from this very same plant. What do they think they are, a peanut butter factory?

U.S. Debt Collecting Being Outsourced To India

U.S. Debt Collecting Being Outsourced To India

The New York Times looks at the blossoming foreign market for debt collection services, and describes a call center in India where the employees are reminded to bring up the 2008 stimulus checks when they call U.S. households, and where everyone claps three times when the first “deal” of the day is made (“”Rajesh, for $35 a month for three months,” the supervisor yells across the center.)

Countrywide Mortgage Adjustment Getting Outsourced To India

Countrywide Mortgage Adjustment Getting Outsourced To India

An excellent NYT article alludes to Countrywide Mortgage’s AOL-esque culture of phone reps only concerned about boosting their personal stats, regardless of the ruin it would spell for its customers.