Equifax Double-Reports Student Loan, Still Hasn't Corrected It 12 Attempts Later

Equifax Double-Reports Student Loan, Still Hasn't Corrected It 12 Attempts Later

So what exactly is the problem? After 12 online (and phone) disputes to Equifax and 14 calls (and faxes) to the Direct Loan Servicing Center, each party seems to blame the other.