Capital One Tricks Customer Into Not Activating Emergency Payment Protection Plan

Capital One Tricks Customer Into Not Activating Emergency Payment Protection Plan

Cory wrote in earlier to complain about Capital One‘s nasty habit of having their collection department call you to upsell you on other products. At almost the same time, Andon wrote to us to let us know that the company’s protection plan—the sort of thing they’re trying to sell to people like Cory—is useless unless you can manipulate time (Andon can’t).

Capital One Calls To Dun For Payment Before It's Even Due

Capital One Calls To Dun For Payment Before It's Even Due

Cory says Capital One‘s Collection Department called his mother-in-law the other day in an attempt to reach him, which was weird because his account is in good standing. Their reason? They just wanted to remind him that his credit card payment was due soon. Oh, and to try to upsell him.