Sears’s Definition Of ‘In Stock’ Differs From Reality

Sears’s Definition Of ‘In Stock’ Differs From Reality

Matt needed a new refrigerator, and he needed one quickly. Well, his tenant did, and he needed to pay for it. He saw that Sears had one available for immediate delivery, and even advertised on their site that they could help consumers out in appliance emergencies. Sweet! Only their definition of “in stock” differs from the real meaning of that term. The refrigerator isn’t in their warehouse. They can’t deliver it. They’re waiting to get more from the manufacturer, and have to leave Matt and his tenant in limbo. [More]

Why Is Canon Still Selling Camera They Claim Is Out Of Stock?

Why Is Canon Still Selling Camera They Claim Is Out Of Stock?

Sara has a wonderful husband who is getting her the digital camera and lens kit of her dreams for Christmas. He even ordered it six weeks ago, in order to make sure that it would definitely arrive in time for Christmas. It hasn’t showed up yet because Canon claims that it’s out of stock. Fine….so why does their Web site list the same exact item as “in stock”? [More]

Toys"R"Us Pretends To Have Wiis In Stock, Disappoints Customers

Toys"R"Us Pretends To Have Wiis In Stock, Disappoints Customers

Toys”R”Us’ website may claim to have Wiis in stock, but as reader Nick discovered yesterday, they don’t. Nick ordered the elusive console first thing yesterday morning, but Toys”R”Us quickly sent an email explaining that the Wii was backordered and unavailable. As of this morning, Toys”R”Us’ website still inexplicably lists the Wiis as “In Stock.”