A former camera store manager came forward to defend retail renting as a common tactic that helps drive sales. Retail renting is when a customer buys a pricey item like a prom dress with the intention of returning it later. Our completely unscientific poll shows that 70% of you disapprove of retail renting, but our tipster insists that it is a victimless crime and a valuable sales tool. Our enlightening chat with the former manager, inside.
In a post Friday, we mentioned a recent NYT article about Quiznos franchise owners suing the parent company for oppressive business practices. The piece mentioned Bhupinder Baber, a franchise owner who sued the company for opening new location too close to his own and Quiznos responded by terminating his franchises. [More]
Noreastern is miffed because his connecting US Air flight was canceled due to weather. Thing is, he was flying from Philly to Ohio, and it was snowing in neither of these two places.
hasan: flight is code-shared with United Airlines, CSR at United Airlines hung up on me