Amex Finally Agrees That You're Not Your Mother

Amex Finally Agrees That You're Not Your Mother

After Yuriy’s complaint — Amex was addressing his bills to his mother and had her as the legal name on the account — went up on Consumerist, and he sent them an EECB, he got results. [More]

Amex Thinks You're Your Mother, Refuses To Change Its
Mind

Amex Thinks You're Your Mother, Refuses To Change Its Mind

A big part of one’s psychological development is building an individual identity that is distinct from one’s parents. So it’s a bit of a setback for Yuriy when Amex has him confused with his mother. He has an Amex card that’s attached to his social security number, but somehow his mother is the legal name on the account and the statements are addressed to her. Dealing with customer service has been fruitless. Is Amex trying to induce a Psycho-esque syndrome in Norman, er, I mean, Yuriy? [More]

Inmate Ran $1 Million Credit Card Scam Using Cell Phone
& Secret Shoppers

Inmate Ran $1 Million Credit Card Scam Using Cell Phone & Secret Shoppers

Armed with only an illegal cellphone and a cadre of secret shoppers, an inmate at the nation’s largest single federal prison was able to coordinate upwards of $1 million in credit card fraud in the outside world. [More]

Sony Opens Up Promised Identity Theft Protection To PlayStation Network Users

Sony Opens Up Promised Identity Theft Protection To PlayStation Network Users

To make PlayStation Network and Qriocity users feel more comfortable following the network outage and data breach, Sony promised a year of identity theft protection. [More]

ID Theft: Fix Some Fraudulent Accounts Before Correcting Legit Ones

ID Theft: Fix Some Fraudulent Accounts Before Correcting Legit Ones

One of the side effects of someone using your identity to open up a bunch of accounts and leaving you saddled with the bills is that your credit history gets trashed, which means you get victimized a second time over as your real creditors jack up your interest rates and take other adverse action. Your bank account could even get frozen, making you late on some bills. But before you go plead your case to get your credit restored with them, you’ll want to fix some of the fraudulent accounts first. [More]

Florida Identity Thief Suspect Hid Goods In Body Cavity

Florida Identity Thief Suspect Hid Goods In Body Cavity

A suspected identity thief in the Sunshine State hid stolen items where the sun don’t shine. [More]

Sony: No Evidence That Credit Card Info Was Stolen By PlayStation Network Hackers

Sony: No Evidence That Credit Card Info Was Stolen By PlayStation Network Hackers

Sony’s PlayStation Network has been down for more than three weeks, during which the company hasn’t been able to definitively state whether or not users’ credit card information was compromised. But in a letter sent to game publishers, Sony writes that it’s seen no proof that such data was hacked. [More]

Sony: We Waited A Day, Not A Week, To Tell Gamers Hacker May Have Swiped Their Info

Sony: We Waited A Day, Not A Week, To Tell Gamers Hacker May Have Swiped Their Info

Sony ignited a firestorm Tuesday when it revealed that its week-long-and-counting PlayStation Network outage was caused by one or more hackers who may have swiped users’ personal information, including credit card numbers. [More]

ID Thief Mars Victim's Record With DUI

ID Thief Mars Victim's Record With DUI

Another thing that can suck about having your identity stolen is that the crook can rack up crimes in your name. That’s what happened to one University of Georgia student who opened up the campus paper to find his name underneath the mug shot of another young man for a DUI, reports Red And Black. [More]

Mike Fights The Identity Thieves

Mike Fights The Identity Thieves

Someone stole Mike’s identity and has been using it to pay for gas service and buy cellphones in his name. He’s even got a $163 default judgment against him for something he never paid. Here’s how he unraveled the threads of his identity thieves, and how he may never truly be free from their grasp. [More]

Fire Up That Shredder To Protect Yourself From Identity Theft

Fire Up That Shredder To Protect Yourself From Identity Theft

We’re hoping that by this time in the wide world of the Web that most consumers are taking steps to protect themselves from identity theft online, but hey, wait a minute! What about the good old-fashioned paper theft? [More]

Bank Of America Sides With Fraudster, Holds Money
Hostage

Bank Of America Sides With Fraudster, Holds Money Hostage

Some criminal has joined with Bank of America to make John’s life hell. Multiple fraud investigations have froze what little of John’s money remains after overdraft fees have sucked it dry before BofA decided there were no errors or fraud on his account. Fed up, John has closed his account but wants his money back. [More]

Your Facebook Login Can Get Jacked By A Monkey With A
Mouse

Your Facebook Login Can Get Jacked By A Monkey With A Mouse

The guy sitting next to you in the coffee shop might actually be logging into your Facebook account, using the info beaming out your computer. It’s called “session hijacking” or “sidejacking” and despite it being a well-known vulnerability, most websites aren’t protecting their users from it. After a developer recently unveiled a user-friendly bit of code that makes “sidejacking” as easy a few mouse clicks, the problem is getting fresh attention. [More]

ID Theft Victim Receives Ceaseless Cavalcade Of Stolen Packages

ID Theft Victim Receives Ceaseless Cavalcade Of Stolen Packages

This lady’s address was used by credit card thieves who were scoping out different merchants’ fraud triggering levels. Which meant that she was receiving packages for and calls about a portable night light, Vietnamese movies, and a $2,500 Gibson. Every day for two months she got something new, and no one could stop it. [More]

Juror In Burglary Trial Accused Of Stealing Fellow Juror's Credit Card

Juror In Burglary Trial Accused Of Stealing Fellow Juror's Credit Card

By their very nature, courtrooms play host to any number of criminals. They’re just usually sitting at the defendant’s table and not in the jury box. But according to prosecutors in NYC, a woman who had been sitting on a jury in a recent criminal case stole the credit card of one of her fellow jurors and went on a shopping spree. [More]

PayPal Thinks I Stole My Own Identity, Won't Give Me My
Dollar Back

PayPal Thinks I Stole My Own Identity, Won't Give Me My Dollar Back

April is thankful she didn’t keep a bunch of money in her PayPal account because she can’t touch the buck and change she has left in there. Her crime: moving and failing to convince PayPal she’s the same person. She says PayPal won’t let her re-activate or close the account no matter how much proof she provides. [More]

Bank Closes Hacked Account Without Telling Me, Goes For
Upsell

Bank Closes Hacked Account Without Telling Me, Goes For Upsell

Virginia discovered her Netflix DVDs stopped flowing because Wells Fargo disabled her credit card, apparently without notifying her. When she called to see what was up, she got an opportunistic upsell. The bank rep told her the account was closed because it had been “compromised” then offered her a $12-a-month protection plan to quell future compromising. [More]

Chase Freezes Long-Time Customer's Accounts With $9.9 Million Overdraft Fee

Chase Freezes Long-Time Customer's Accounts With $9.9 Million Overdraft Fee

Chase froze Micah’s checking accounts with a $9.9 million overdraft fee after he took the ultra-suspicious step of opening a joint checking account with his girlfriend. Rather than merely freeze the joint checking account, Chase decided to freeze all of Micah’s assets until they could verify that their customer of thirteen years was really whom he said he was. Not even a letter from the Social Security Administration, handed to the local Chase branch and sent to Chase’s fraud unit could stop Micah’s debit card from being canceled. Now Micah has no access to his cash, a $9.9 million charge to his name, and still no joint checking account with his girlfriend. [More]