AT&T Won't Say Which Vendor Employed ID-Thieving Account Hacker

AT&T Won't Say Which Vendor Employed ID-Thieving Account Hacker

After months of being told “it wasn’t us,” and pointing the finger at everyone from clever hackers to Apple Store employees, AT&T has finally admitted that an employee at one of its vendors is responsible for illegally accessing customer accounts. Which vendor? AT&T isn’t saying. [More]

ID Theft, Debt Collection Top FTC's List Of Consumer Complaints

Consumers filed more than 1.8 million complaints with the Federal Trade Commission last year. And for the 12th year in a row, identity theft accounted for the biggest slice of the complaint pie. [More]

Report Links Increase In ID Theft To Rise In Smartphone Use, Social Media

While smartphones have given millions of Americans something to do on the train instead of staring blankly out the window while wondering where that smell is coming from, they may also be leading to an increase in ID theft. [More]

How To Create A Strong Password And Remember It

How To Create A Strong Password And Remember It

Following the hack of Zappos.com and 6pm.com there are probably quite a few of you looking for a way to create strong passwords and also remember them. Back in December, our safety-conscious friends at Consumer Reports ran a guide to creating strong passwords that are also easy… well, easier, to remember. Here it is. [More]

24 Million Zappos Accounts May Have Been Compromised

24 Million Zappos Accounts May Have Been Compromised

Late Sunday night, several readers wrote in to say they had received an e-mail from the shoe-selling folks at Zappos.com letting them know that their personal information, including part of their credit card number, may have been compromised by hackers. [More]

Here's A Credit Card That Looks To Trap ID Thieves By Making Them Think They're Clever

Here's A Credit Card That Looks To Trap ID Thieves By Making Them Think They're Clever

We’ve already seen credit cards that generate unique, random security codes every time a card user makes a purchase, so that it would require the buyer to have the physical card on them in order to buy something. But here’s a card that wants the ID thief to think he’s more clever than he is. [More]

Someone Steals My Credit Card Number So They Can Buy Credit Protection From Experian

Someone Steals My Credit Card Number So They Can Buy Credit Protection From Experian

Credit protection programs often cost money. So what’s a someone who can’t get the credit to buy such a program supposed to do? Well, in this case the answer was apparently “steal someone else’s credit card number.”

DirecTV Tells ID Theft Victim To Take Her Complaint Elsewhere

DirecTV Tells ID Theft Victim To Take Her Complaint Elsewhere

Imagine opening the mail to find a notice from a collections agency that says you owe nearly $700 for a DirecTV account that you never opened at an address you’ve never even been to. Chances are, the first call you’d make would be to DirecTV. But for one person this actually happened to, that was a dead end. [More]

Thief Uses Woman's Credit Card To Rack Up $717 At Same Burger King

Thief Uses Woman's Credit Card To Rack Up $717 At Same Burger King

It’s not unusual for a credit card thief to charge some outlandish amount to the victim’s card, hoping to score big before setting off alarm bells. But police in Boca Raton, FL, say they are trying to hunt down a criminal who only charged about $14 at Burger King, ever day… for more than 50 days. [More]

I Watched In Real Time As ID Thieves Spent My Money On Xbox Live

I Watched In Real Time As ID Thieves Spent My Money On Xbox Live

It’s bad enough to find out you’ve been the victim of identity theft. It’s even worse to sit and watch as the thieves spend the money they acquired with your credit card information. [More]

Help Us Out With Questions For FTC Chairman Jon Leibowitz

Help Us Out With Questions For FTC Chairman Jon Leibowitz

Tomorrow, Consumerist Executive Editor Meghann Marco will be sitting down for a chat with Jon Leibowitz, chair of the Federal Trade Commission. And after the two are done discussing the NBA playoffs, they’ll get around to more relevant issues. That’s where we’re seeking your guidance. [More]

A-Hole Identity Thieves Send Thank You Flowers To Victim

A-Hole Identity Thieves Send Thank You Flowers To Victim

It’s bad enough when someone finds a way to swipe your personal info to use for their own illegal purposes. But it’s a special kind of jackass that has the temerity to send you a “Thank You” note after stealing your funds. [More]

Suspected ID Thief Helps Police By Posing For Sam's Club Photo

Suspected ID Thief Helps Police By Posing For Sam's Club Photo

If you’re going to use someone else’s identity to go on a shopping spree, you might as well go hog-wild and hit some upscale stores. At the very least, don’t go shopping at a discount warehouse store where you’ll need to have your picture taken for your membership card. [More]

Help! My Gmail Account Was Hacked! How Do I Clean This Up?

Help! My Gmail Account Was Hacked! How Do I Clean This Up?

Reader Lisa would like to ask the Consumerist hive mind for advice on cleaning up her recently hacked Gmail account. Here’s her story: [More]

Hacked Card Readers Found At Aldi Stores In 11 States

Hacked Card Readers Found At Aldi Stores In 11 States

Late last week, discount grocery chain Aldi revealed that customers’ banking info may have been compromised by card readers that had been illegally tampered with at stores in 11 states. [More]

A Site That Sells Stolen Credit Cards And Slaps Scammers With Fees

A Site That Sells Stolen Credit Cards And Slaps Scammers With Fees

We’d heard that credit card information can fetch as little as $1.50 on the open market, but we never really thought about what the experience of actually purchasing the info was like. Well, it turns out that buying a stolen credit card is a process riddled with fees. Who knew? [More]

Ohio Woman Indicted For Using Starbucks Job Applications To Commit ID Theft Worth $115K

Ohio Woman Indicted For Using Starbucks Job Applications To Commit ID Theft Worth $115K

The last thing anyone needs when they’re out of work is to worry about the safety of the personal information they put on a job application. But the U.S. Attorney in Ohio has indicted a woman on allegations that she used this sensitive info to falsely obtain credit cards and run up a $115,000 tab. [More]

After Posting SS# In Ads, Lifelock CEO's Identity Stolen 13 Times

After Posting SS# In Ads, Lifelock CEO's Identity Stolen 13 Times

So confident is Lifelock in its $10-$15/month “identity theft protection service” that its CEO Todd Davis posts his social security number in its ads. Unfortunately, his identity has been stolen 13 times since doing so, reports the Phoenix Times. The FTC fined Lifelock $12 million in March for deceptive advertising.

Cracking LifeLock: Even After a $12 Million Penalty for Deceptive Advertising, the Tempe Company Can’t Be Honest About Its Identity-Theft-Protection Service [Phoenix New Times]