Washington State Sold Computers Loaded With Sensitive Personal Information

Washington State Sold Computers Loaded With Sensitive Personal Information

It’s not just retailers and manufacturers that carelessly sell used and refurbished electronics containing sensitive information left behind by a previous user. The state of Washington has sold or given away hundreds of surplus computers that contain things like Social Security numbers, medical records, tax forms and other confidential information. [More]

Fraudulent WEBLEARN Debit/Credit Card Charges Possibly Linked To Earlier “$9.84″ Scam

Fraudulent WEBLEARN Debit/Credit Card Charges Possibly Linked To Earlier “$9.84″ Scam

We recently told you about a rash of low-value fraudulent charges attributed to a mysterious company called “WEBLEARN” popping up on credit and debit card statements. Since then, we’ve heard from hundreds of people who’ve been hit with these charges and while we still don’t know where the scammers got the purloined card numbers, the identity of the scammers is now less of a mystery. [More]

Check Your Debit, Credit Card Statements For “BLS WebLearn” Scam Transactions

Check Your Debit, Credit Card Statements For “BLS WebLearn” Scam Transactions

A lot of times when someone gets a hold of someone’s credit or debit card info and decides to use it for illicit purposes, the ID thief makes as many charges as possible in a short period of time. But some scammers choose to chisel away at victims’ accounts in the hopes that the crime will go unnoticed. [More]

Home Depot Employees Arrested For Stealing Personal Information Of 300 Co-Workers

Home Depot Employees Arrested For Stealing Personal Information Of 300 Co-Workers

Of all the people at your workplace that you’d hope would not violate employees’ trust by stealing their personal information and using it for illicit gain, it would probably be the folks in corporate human resources. But you’d be wrong, at least in the case of the three Home Depot HR staffers who have been arrested for allegedly stealing co-workers’ information to open bogus credit card accounts. [More]

A Sylvan Learning Center in Beaverton, OR, put file folders with customer info -- including credit card and Social Security numbers -- in a dumpster.

Sylvan Learning Center Needs Refresher Course In Customer Privacy

We live in a time when ID thieves need only a few pieces of information in order to steal someone’s identity and rob them blind. Most companies have learned to recognize this threat and now take measures to protect customers’ information. Judging by the dumpster full of hundreds of folders containing customers’ names, addresses, dates of birth, credit card info, and Social Security numbers, someone at the Sylvan Learning Center in Beaverton, OR, needs a refresher course on customer privacy. [More]

Wells Fargo Closes My Account After $32,000 Fraud, Allows Bogus Payment To Go Through On New Account

Wells Fargo Closes My Account After $32,000 Fraud, Allows Bogus Payment To Go Through On New Account

Imagine waking up one day to find your bank account has not only been compromised, but that more than $30,000 in fraudulent checks have been written on it. Then to make matters worse, once things seem to be resolved, another bogus charge is placed on an entirely new account. [More]

VUDU Alerts Customers To Theft Of Hard Drives Containing Personal User Info

VUDU Alerts Customers To Theft Of Hard Drives Containing Personal User Info

In the last hour, several Consumerist readers have forwarded us e-mails they have received from the video-streaming folks at VUDU. The message alerts customers to a recent theft at the company offices and the potential that customers’ private information could be compromised. [More]

Authorities say that the Basha's payment system was hacked.

Grocery Store Chain Tied To 400+ Credit Card Fraud Reports Since Jan. 18

Customers of Arizona-based grocery store chain Basha’s should be checking their debit and credit card accounts. Authorities say that, just since Jan. 18, there have been more than 400 reported cases of fraudulent charges being made to accounts of people who had shopped at Basha’s. [More]

(Spoott)

Bank Employee Explains Why It Takes So Dang Long To Process Debit Card Fraud Claims & Disputes… And Other Fun Stuff

We hear a lot from readers who say their debit cards were charged for services they didn’t receive — whether by fraud or by ineptitude on the part of a merchant — and who are now waiting for their bank to please put back the money that was wrongfully taken from them. [More]

(amanjo)

ING Direct Customer Caught In Debit Card Fraud Gray Zone

Most cases of ID theft and credit/debit card fraud involve the thief going whole-hog on the victim’s account, spending as much as they can in a very short period of time. But what happens when that fraudulent activity isn’t enough to set off alarm bells at the bank? [More]

(nhayashida)

Someone Charged $560 Worth Of Kindle Books To My Amazon Account; No One Seems To Care

Say what you will about print vs. digital and retail vs. online, but if you were to go into your local bookstore and show them proof that someone had somehow illegally purchased $560 worth of books there, you’d probably get a better response than the one Consumerist reader Joe received from Amazon. [More]

(So Cal Metro)

T-Mobile Assumes I Owe Them Money Just Because Of My Name

If you work in the collections department for a wireless company and you’re trying to contact a delinquent customer but don’t have a home phone number for him. What to do? If you’re T-Mobile, apparently you just find someone else with the same name and assume he’s the guy. [More]

So You Think You’re The Victim Of Identity Theft… Now What?

So You Think You’re The Victim Of Identity Theft… Now What?

With so many purchases being made online these days — and with more people using credit cards to buy things at retail locations — it’s surprising we don’t hear about massive data breaches every day. But alas, ID theft is an all-too-frequent occurrence, so it couldn’t hurt to know in advance the steps to take to minimize the damage. [More]

How Complaints At A Restaurant In Seattle Led To Arrest Of Alleged Credit Card Hacker In Romania

How Complaints At A Restaurant In Seattle Led To Arrest Of Alleged Credit Card Hacker In Romania

They probably didn’t know it at the time, but when customers at an Italian restaurant in Seattle complained that their credit card accounts appeared to have been compromised, they were setting off a chain of events that would ultimately result in the arrest of a man in Romania believed to have stolen at least 44,000 credit card numbers. [More]

Ripping Up Checks Will Not Necessarily Prevent ID Theft

Ripping Up Checks Will Not Necessarily Prevent ID Theft

If you make an error while writing a check, how thoroughly are you shredding it when you toss it out? And in an era where some banks let you deposit checks just by taking a photo with your smartphone, what are you doing with those pieces of paper after the money has cleared? [More]

AT&T Won't Say Which Vendor Employed ID-Thieving Account Hacker

AT&T Won't Say Which Vendor Employed ID-Thieving Account Hacker

After months of being told “it wasn’t us,” and pointing the finger at everyone from clever hackers to Apple Store employees, AT&T has finally admitted that an employee at one of its vendors is responsible for illegally accessing customer accounts. Which vendor? AT&T isn’t saying. [More]

ID Theft, Debt Collection Top FTC's List Of Consumer Complaints

Consumers filed more than 1.8 million complaints with the Federal Trade Commission last year. And for the 12th year in a row, identity theft accounted for the biggest slice of the complaint pie. [More]