After Replacing My Broken Nook Four Times, Barnes & Noble Has Given Up

After Replacing My Broken Nook Four Times, Barnes & Noble Has Given Up

Lisa’s luck with the Nook e-reader is bad enough to make Xbox 360 owners weep. Since buying her first Nook in February, she’s had to warranty it out five times. On the first four occasions the customer service department was quick to replace the busted device, but the fifth go-round has been anything but charming. [More]