We think the online video can be effective escalation tool, as it were, as long as you’ve made reasonable efforts to contact the company and exhausted normal channels. The guidelines for making a good complaint still apply. That said, everytime you make a consumer complaint video, a new kitten is born.
By September 5, 2007
By September 4, 2007
Meghann is going to be on ABC’s i-Caught tonight, 9/8 central.