Consumerist
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doing it wrong
Hy-Vee Invites Customers To Fight Diabetes While Getting Diabetes
A reader sent us this great event that Hy-Vee, a midwestern grocery chain, recently held to fight diabetes. Unfortunately the benefit has already ended, but join them next weekend when they fight cirrhosis with dollar beers. More » -
above and beyond
Customer Complaint Leads To Sincere Apology, Actual Change At HyVee
Matt complained to his local Hyvee grocery/gas station about the excessive holds they place on gas customers' debit cards. The company apologized, offered him a gift card, and changed their signage to prevent further customer frustration.
Technically, this shouldn't be considered "above and beyond." This should be what all businesses do when a customer has an issue, but Matt was so surprised and pleased that he just had to write about the experience. More »
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christmas creep
Just What The Heck Is Halloween Egg Nog?
Christmas Creep is mutating. First, we were alerted to the existence of "Halloween Trees" that appear to grow out of a fake human skull and feature festive orange lights. Now, reader Courtney introduces us to "Halloween Egg Nog." More » -
grocery shrink ray
Grocery Shrink Ray Hits Kraft Swiss Cheese Singles?
Bruce sends in what he thinks is another victim of the Grocery Shrink Ray's fell and indiscriminate wrath:I was shopping at my local HyVee here in Iowa the other day and noticed that Kraft Deli Fresh cheese slices have new packaging. Being an avid Consumerist reader I immediately suspected the grocery shrink ray.
The old packet, still visible on the Kraft website, contains 11 slices and weighs 8 oz, compared to 10 slices and 7 oz in the new one. The individual slices a little bit thinner now too, 8/11 > 7/10. Bruce is exactly right, if you see your old favorite now being sold in a new packaging, that's a red flag that you may looking at a slimmed-down package. However, Bruce did not send in shots of the price tags, which is necessary to determine if the item is truly grocery shrink ray shrunk. As such, we can only label this a potential victim for now.
DELI DELUXE - CHEESE - SWISS 2% MILK REDUCED FAT SLICES 11 CT [Kraft]
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