Comcast charged Robert a $24.95 “Customertroublecall” fee after he called to ask why they were taking over a month to restore his service after Hurricane Ike swooped in and caused over $3,000 worth of damage. Robert wanted to know why Comcast was continually missing their scheduled service appointments and why they insisted on billing him for a service he couldn’t use.
Hurricane Ike left Mike’s with a hole in his roof. He needs Flagstar Bank’s holding onto his insurance company check like a hole in his head.
Reader Josh is a Comcast customer says he was without power for 7 days due to Hurricane Ike, and by calling 1-800-COMCAST he was able to get a service credit for the whole time he couldn’t watch TV.
A Walmart insider tells us that the price of cellphone chargers nearly doubled on orders from Walmart HQ in the wake of Hurricane Ike. Before the hurricane, chargers cost from $10-$15, but afterwards, they rose to a uniform $19.
Nearly all of Houston has no power and most has no water. Even though my upstairs ceiling caved in, my manager at Walgreens said “you’re scheduled to work and are expected to be here.”