HP's Idea Of Fixing A Coupon Is For You To Buy A 2nd Laptop

HP's Idea Of Fixing A Coupon Is For You To Buy A 2nd Laptop

Talk about buyer’s remorse. Hours after David bought a new laptop from HP with a $150 off coupon, they rolled out a $200 off coupon. HP’s first suggestion to solve this was that David should buy a second laptop at the reduced price and then return it. Excuuuuuse me? [More]

Was Our Rejection Two Coincidental Typos, Or Vast Rebate Conspiracy?

Was Our Rejection Two Coincidental Typos, Or Vast Rebate Conspiracy?

Have you recently had an HP rebate cruelly denied even though you followed the instructions flawlessly and included all items asked for? A. tells Consumerist that this happened to two family members in two separate transactions. It may have been a coincidence, but still made A. suspicious. [More]

HP CEO Resigns Following Revelation Of Inappropriate Relationship

HP CEO Resigns Following Revelation Of Inappropriate Relationship

After five years as CEO of the world’s largest maker of personal computers and printers, Hewlett-Packard CEO Mark “That’s What I” Hurd stepped down from his post on Friday after the company discovered he’d been intimately involved with a former contractor… and falsified documents to cover it up. [More]

Palm Holds Fire Sale, Almost All Apps Half Off

Palm Holds Fire Sale, Almost All Apps Half Off

Palm, which is a smartphone company that is not Apple, has halved the prices of almost all apps in its U.S. app store until July 9th. Although I called it a fire sale, mocoNews thinks maybe it’s a way for HP to “say that Palm devices are here to stay.” Either way, if your phone uses Palm’s webOS then this is a great time to pick up some apps at a big discount. [More]

HP And Yahoo Want To Put Ads On Your Printouts

HP And Yahoo Want To Put Ads On Your Printouts

Google’s not the only company that wants to put ads on everything you read. HP’s new web-connected printers will let you send pages or photos directly from websites or phones and schedule recurring printouts from content partners–and the company is pilot testing a program with Yahoo’s advertising network to deliver targeted ads on those scheduled printouts. [More]

54,000 More HP Batteries Recalled

54,000 More HP Batteries Recalled

Hewlett-Packard doesn’t just make props for cringeworthy feature length commercials; the company also sells batteries that sometimes catch fire. A year ago HP recalled about 70,000 bad batteries, and now it’s added another 54,000 to the list. [More]

Sex And The City Sequel Is Just A Really Long Commercial

Sex And The City Sequel Is Just A Really Long Commercial

Wonder why Sarah Jessica Parker’s character in Sex And The City 2 is using a HP laptop? HP paid for it. Why are they drinking Skyy vodka? Well, that’s the films “official vodka.” According to the NYP, “every aspect of Carrie’s life is reduced to a vignette that can be monetized.” [More]

Hewlett-Packard To Buy Palm For $1.2 Billion

Hewlett-Packard To Buy Palm For $1.2 Billion

After months of rumor and speculation, Hewlett-Packard announced today that it will indeed purchase Palm Inc. for a grand total of $1.2 billion. [More]

Walmart Regains Top Spot On Fortune 500 List

Walmart Regains Top Spot On Fortune 500 List

With over $408 billion in revenue, Walmart has regained the coveted top spot on the annual Fortune 500 list. The mega retailer had slipped to #2 behind Exxon Mobil on last year’s list after two consecutive #1 years in 2007 and 2008. [More]

Worst Company In America 2010 Sweet 16: Time Warner Cable VS HP

Worst Company In America 2010 Sweet 16: Time Warner Cable VS HP

Oh no, the computer doesn’t work! Again! Is the internet out? Or is the laptop on fire? It’s a battle of service vs hardware…. to the death! [More]

Worst Company In America 2010: HP VS Dell

Worst Company In America 2010: HP VS Dell

Computer showdown. The black hole that is HP’s warranty repair operation vs Dell’s inability to actually ship stuff a reasonable time after you order it.

Which one makes you want to burn down your own house? Oh wait, they both do! [More]

Best Buy & HP Make Both Worst Company & Most Ethical Company Lists

Best Buy & HP Make Both Worst Company & Most Ethical Company Lists

This week, Ethisphere issued its annual list of the World’s Most Ethical Companies, and while there are several recognizable names (Starbucks, Gap, Ford, Nike, American Express), two of the 100 companies listed — Best Buy and Hewlett Packard — also got enough nominations from Consumerist readers to make it into the 2010 Worst Company In America tournament. [More]

Laptop Sets Off Smoke Alarm, HP Just Keeps Putting New
Defective Parts In

Laptop Sets Off Smoke Alarm, HP Just Keeps Putting New Defective Parts In

Ryan tells Consumerist that his HP dv2700se laptop has been problematic, losing wireless connectivity, and overheating a bit. And when I say “a bit,” I mean “tried to set his desk on fire.” HP’s solution? Keep replacing the graphics processing unit (GPU) with the same flawed part until his warranty runs out. Ryan does not find this solution acceptable. Here is his story, with pictures. [More]

HP EECB Leads To Complete Refund For Defective 2-Year-Old Laptop

HP EECB Leads To Complete Refund For Defective 2-Year-Old Laptop

When Rick’s 2-year-old laptop failed for the second time due, he did not roll over and buy a new laptop or pay $400 for the repairs. This particular model of laptop had been recalled due to this very flaw, and that was not acceptable to Rick. He fought back, and shares his tale of triumph. [More]

HP Replaces Battery Problem-Plagued Laptop

HP Replaces Battery Problem-Plagued Laptop

We posted Nathan’s story about his inability to get HP to help him with his laptop battery problem yesterday. Now the company quickly diagnosed the issue and offered to do a warranty exchange with the computer. [More]

HP Won't Fix My Laptop Battery Problem

HP Won't Fix My Laptop Battery Problem

UPDATE: HP has offered to replace Nathan’s laptop via warranty. [More]

How David Got A New Laptop From HP

How David Got A New Laptop From HP

David and his wife got stuck with one of HP’s lemon laptops, and since the repairs just kept involving more faulty parts, they weren’t solving the real problem. Here’s how he eventually got a brand new laptop–different model–from HP. [More]

Consumer Reports Tests "Racist" HP Webcam

Consumer Reports Tests "Racist" HP Webcam

Consumer Reports decided to test the now famous “racist” HP webcam for themselves, being product testers and all, to see if they could replicate the problem or even find a solution to it. The solution: the webcam needs foreground light to function, and the more pigment in your skin, the closer you seem to have to sit. [More]