Walmart Managers Turn Away Wannabe Secret Santa

Walmart Managers Turn Away Wannabe Secret Santa

The biggest trend this holiday season appears to be people who have some money doing something nice for those who might need it by anonymously paying for layaway purchases. But when a woman in Houston attempted to do this at two of her local Walmarts, managers at both stores turned her away, citing a nonexistent company policy. [More]

McDonald's In Legal Battle With Houston Mac & Cheese Restaurant Over The Word "Mac"

McDonald's In Legal Battle With Houston Mac & Cheese Restaurant Over The Word "Mac"

A Houston-area gourmet macaroni and cheese eatery is involved in a trademark battle with fast food behemoth Big Mac because it dared to use the word “mac” in the restaurant’s name. [More]

Eagle-Eyed TSA Screeners Don't Notice Loaded Handgun In Man's Carry-On

Eagle-Eyed TSA Screeners Don't Notice Loaded Handgun In Man's Carry-On

If you thought the TSA’s inability to notice a 6-inch hunting knife was a sign that airport screeners might as well be watching Spongebob instead of X-raying you and your stuff, here’s further proof. [More]

Gas Station Chain Slapped With $30 Million Verdict For Shortchanging Drivers

Gas Station Chain Slapped With $30 Million Verdict For Shortchanging Drivers

A jury handed down a $30 million verdict agains gas station chain Sun Mart for leaving their customers a little light at the pump. The Texas Department of Agriculture found in an investigation that the chain was routinely shortchanging customers with improperly calibrated pumps. [More]

Continental Airlines Testing Self-Boarding In Houston

Continental Airlines Testing Self-Boarding In Houston

While it’s been used overseas for years, Continental Airlines has become the first airline to try out self-boarding — i.e., scanning your own boarding pass as you board a plane — at a U.S. airport. [More]

Continental Takes Three Days And Counting To Fly Passenger From Texas to New Hampshire

Continental Takes Three Days And Counting To Fly Passenger From Texas to New Hampshire

Poor Ashley, all she wanted was to fly from Houston to Manchester to visit her friend for the weekend. She planned to leave on Thursday, but Continental apparently overbooked a whole mess of flights and could only get her to Detroit the next day. From there Continental planned to send her onto Manchester with Delta, but that didn’t work out either. After spending a night stuck in Detroit, Ashley made it to Atlanta, where Delta figured she would manage to catch one of their many flights to New England. Nope! Instead, things got much, much worse. [More]

Continental To Open Its First Nonstop Route To Africa

Continental To Open Its First Nonstop Route To Africa

Despite its name, Continental Airlines Inc. had always omitted one continent from its destinations — Africa. But that’s going to chance in November 2011 when the airline will begin flying nonstop from its Houston hub to Nigeria. [More]

Texas Woman Awarded $9 Million In Walmart False Arrest Lawsuit

Texas Woman Awarded $9 Million In Walmart False Arrest Lawsuit

After being accused of cashing counterfeit money orders and arrested at a Walmart in 2008, a Houston woman has won $9 million in damages in a civil lawsuit against the retailer. 24-year-old Nitra Gipson spent two days in jail…and the money orders turned out to be genuine. [More]

Lawyer Loses Coat, Threatens To Sue City Of Houston & Continental Airlines

Lawyer Loses Coat, Threatens To Sue City Of Houston & Continental Airlines

If you’ve traveled enough in your life, you’ve probably made the mistake of leaving something in the airport or on a plane. But have you ever thought of filing a lawsuit against the airline? Or better yet the city in which the airport is located? Well, just like a middle-age, upper-class male version of Norma Rae, there’s a Texas lawyer willing to put his neck on the line for us all. [More]

Comcast Charges Hurricane Victim $24.95 For Calling Customer Service

Comcast Charges Hurricane Victim $24.95 For Calling Customer Service

Comcast charged Robert a $24.95 “Customertroublecall” fee after he called to ask why they were taking over a month to restore his service after Hurricane Ike swooped in and caused over $3,000 worth of damage. Robert wanted to know why Comcast was continually missing their scheduled service appointments and why they insisted on billing him for a service he couldn’t use.

To Avoid Paying $25 Million, Insurance Co Claims Smoke Killing 3 In Fire Was "Pollution"

To Avoid Paying $25 Million, Insurance Co Claims Smoke Killing 3 In Fire Was "Pollution"

An insurance company with a potential $25 million liability from a 2007 Houston office fire is claiming smoke that killed three people was “pollution” and surviving families shouldn’t be compensated for their losses…

Stop Whining About Hurricane Ike, You're Scheduled To Work At Walgreens

Stop Whining About Hurricane Ike, You're Scheduled To Work At Walgreens

Nearly all of Houston has no power and most has no water. Even though my upstairs ceiling caved in, my manager at Walgreens said “you’re scheduled to work and are expected to be here.”

Burger King Launches The "Token-Powered Pay Toilet"

Burger King Launches The "Token-Powered Pay Toilet"

A Burger King in Houston, TX has had it with bathroom vandalism, so they’ve installed a pay toilet. You can operate it with your own quarters, or you can request a token– but either way you have to feed the machine in order to… you know… says the Houston Chronicle.

Racial Slur-Dropping Debt-Collection Agency Settles With FTC For $1.3 Million

Racial Slur-Dropping Debt-Collection Agency Settles With FTC For $1.3 Million

A debt-collection agency settled with the FTC for $1.3 million after thousands of complaints were lodged against the company for abusive and illegal practices. LTD used threatening language and racial slurs against debtors. They also threatened they would garnish debtor’s wages, something that can’t happen without a trial. Company managers were found to be complicit in its employees illegal actions. LTD collected debts for major credit card companies and retail chains.

Comcast Changes Your Telephone Number, Neglects To Inform You

Comcast Changes Your Telephone Number, Neglects To Inform You

Welcome, Comcast, to Houston, TX, where you’ve already managed to irritate your brand new customers. Laura Gill is perhaps the most irritated of them all.

Marvin Zindler, Consumer Reporter, Dies at 85

Marvin Zindler, Consumer Reporter, Dies at 85

Join the Consumerist in remembering Marvin Zindler, consumer reporter from Houston, TX. Zindler delivered the weekly “rat and roach” reports and famous catch phrase “all together now, SLIIIME in the ice machine,” on Houston’s channel 13 for nearly 35 years.

Mom And Toddler Kicked Off Continental Flight For Talking Too Much

Mom And Toddler Kicked Off Continental Flight For Talking Too Much

A passenger on a Continental ExpressJet flight from Houston to Oklahoma City says she was removed from the flight because her toddler would not stop repeating the phrase, “Bye, bye plane.”

4 Days Until "Juicy Raspberry!"

4 Days Until "Juicy Raspberry!"

Emily from Houston brings us breaking news of the Starbucks raspberry syrup situation:

I went to Starbucks today and read their countdown message board – 4 days to raspberry mochas and frappa-wappa-who-whatsits.