Consumerist
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real estate
justice
Consumers Finally Allowed To Speak Out Against Abusive Credit Card Practices
Consumers were finally allowed this week to testify in favor of a proposed Credit Cardholders' Bill of Rights without being forced to sign waivers allowing their creditors to release private financial records to the public. The three cardholders who testified lambasted their credit card companies for penalizing them even though they abided by their cardholder agreements. More »
fairness
Credit Card Victims Muzzled, Ordered To Release Financial Histories Before Sharing Their Experiences
Four credit card victims were ordered to sign waivers allowing their creditors to release their private financial records to the public before they could testify before the House Financial Services Committee. The consumers had flown in from across the country to share their stories at a hearing on the Credit Card Bill of Rights, but credit card companies insisted—and Republicans and Democrats agreed—that it would only be fair to release documents like credit scores and a list of recent purchases in order to rebut the consumer's claims. "Fair is fair," Congressman Spencer Bauchus (R-AL) barked, as he defended the absurd request. Ultimately, the consumers didn't testify, but one invitee, Steven Autrey, released his prepared statement, which slams creditors for their abusive and predatory business practices. More »
do not call
Telemarketers Weep As President Signs Do Not Call Improvement Act
Never again will you have to worry about renewing your Do Not Call List registration thanks to Public Laws 110-187 and 110-188. Our newest laws provide a permanent stream of funding for the Do Not Call List and guarantee that registrations will never expire. Read the White House's ebullient press release, after jump. More »
A consumer who received a collections notice that began, "DEAR SHITFACE," will sue the collections agency next week. [Caveat Emptor]
lead contamination
Members Of Congress Implore Mattel To "Do The Right Thing," Recall Lead-Tainted Toy Blood-Pressure Cuff
56 Members of Congress want to know why Mattel CEO Robert Eckert refuses to issue a nationwide recall for a toy blood-pressure cuff that is contaminated with lead. The affected blood-pressure cuff, sold as part of the Fisher-Price Medical Kit, was recalled exclusively in Illinois after Mattel received a complaint from State Attorney General Lisa Madigan. Legislators want Eckert to stand by a pledge made to reassure a jittery public before the holiday buying season that Mattel would 'earn back our trust with deeds, not just with words.' More »
The House yesterday passed H.R. 5140, the Recovery Rebates and Economic Stimulus for the American People Act of 2008, by a vote of 385-35. The $146 billion economic stimulus plan funds $600 rebates for most taxpayers making less than $75,000. The Senate is preparing a competing $161 billion package that would extend unemployment insurance and give most Americans, including billionaires, a $500 rebate check. Speaker of the House Nancy Pelosi begged the Senate to shut up and play nice, saying: "I hope the Senate will take heed. It's not unprecedented that one chamber has yielded to another." [THOMAS]
consumer reports
Best Internet, TV, Phone Service Providers
Lots of companies are pushing deals for their bundled internet, tv and phone plans, but which are best? Consumer Reports surveyed its readers and here's how they ranked the service providers:
Overall rating / Company / Rating for Internet / TV / Phone
250 Verizon FiOS 84, 84, 82
222 Bright House 75, 69, 78
222 Cox 74, 69, 79
221 Verizon/DirecTV 73, 74, 74
221 Qwest/DirecTV 72, 74, 75
221 AT&T/Dish Network 72, 70, 74
214 Cablevision 72, 65, 77
208 Time Warner 71, 63, 74
199 Comcast 66 ,62, 71
188 Charter 61, 59, 68
Despite occasionally setting a house on fire, Verizon FiOS is clearly tops, while Comcast and Charter are scraping the bottom.
news from the swamp
Congress Actually Passed Consumer-Friendly Legislation In 2007
Members of Congress introduced 7,440 bills this year and almost none of them help consumers in any meaningful way. Less than fifteen bills this session snagged our editorial love. Most cleared only one chamber, and some still haven't earned a hearing—but maybe when Congress returns they'll lob a few of our favorites towards Pennsylvania Ave.
H.R. 3010: Arbitration Fairness Act of 2007
What It Does: Prevents corporations from shackling consumers with extra-judicial mandatory binding arbitration agreements.
Status: Hearings held in both the House and Senate.
subprime meltdown
Bush To Announce 5 Year Rate Freeze For Mortgages
Tomorrow, President Bush will outline a plan to freeze rates for 5 years for subprime mortgage loans that "originated between January 1, 2005, and July 31, 2007, with rates that are due to reset between January 1 of next year and June or July of 2010," reports Reuters. More »
news from the swamp
House Tackles Subprime Meltdown, Amends Truth In Lending Act
The House this week voted 291-127 to pass the Mortgage Reform and Anti-Predatory Lending Act, Congress' first major attempt to prevent a recurrence of the ongoing subprime meltdown. The bill, supported by every Democrat and 64 Republicans, stabs at the heart of the meltdown by:- Establishing a national licensing and registration system for mortgage lenders;
- Establishing the Office of Housing Counseling within HUD to help borrowers avoid foreclosure;
- Banning loans that a borrower cannot reasonably repay;
- Banning lenders from steering borrowers towards loans with predatory characteristics;
- Making banks that securitize mortgages liable for violating lending laws.
news from the swamp
Bush Announces Plan To Ease Holiday Air Travel Delays
President Bush today proposed several measures intended to reduce traffic issues during the busy holiday season as well as shore up some of the most persistent air travel problems consumers face throughout the year. The most significant proposal would open up a "Thanksgiving express lane" through military airspace, and like the other proposed rules, would require the approval of Congress, says the NYT. More »
news from the swamp
House Passes AMT Fix
The House voted 216-193 on Friday to keep 21 million middle-class taxpayers from paying the alternative minimum tax (AMT) next year. Republicans opposed the measure because the bill is funded by raising the tax on carried interest, paid exclusively by investment bankers, from 15% to 35%.Friday's bill would extend AMT relief for one year, at a cost of about $51 billion. It includes another $30 billion in largely popular tax relief measures, including expanding the child tax credit, providing a property tax deduction to some 30 million families and extending a tax exemption for the combat pay of military personnel.More »
columbia house
Collection agency addresses collection notice to "SHIT FACE." The letter begins, "Dear SHIT..." Below a line where the debtor is supposed to sign, the pejorative again appears. Best of all, the debt is only $16.39, for Columbia House (purveyors of fine 1cent for 624,215 CD offers). The debtor signed an affidavit saying he didn't sign up under that name, nor did he use profanity in his correspondence. Consumer lawyer and sometimes Consumerist contributing blogger Sam Glover thinks the sobriquet is a deliberate touch by the debt collector. Debt collectors frequently resort to intimidation, though they "don't usually document their harassment."
More »
Debt Collector Addresses Notice To "SHIT FACE"
Collection agency addresses collection notice to "SHIT FACE." The letter begins, "Dear SHIT..." Below a line where the debtor is supposed to sign, the pejorative again appears. Best of all, the debt is only $16.39, for Columbia House (purveyors of fine 1cent for 624,215 CD offers). The debtor signed an affidavit saying he didn't sign up under that name, nor did he use profanity in his correspondence. Consumer lawyer and sometimes Consumerist contributing blogger Sam Glover thinks the sobriquet is a deliberate touch by the debt collector. Debt collectors frequently resort to intimidation, though they "don't usually document their harassment."
More »
government
White House Is Proposing Its Own Version Of Product Safety Plan
Today the White House will announce its own plan for how to tighten the country's slack product safety practices. The proposal is being offered as an alternative to the one Congress has come up with, which the White House—along with industry trade groups and Consumer Product Safety Commission head Nancy A. Nord—think is too mean to manufacturers.The White House version suggests stationing inspectors in other countries to inspect goods before they are shipped to U.S. shores, because "with $2 trillion in imports annually, inspections at the ports had become ineffective." We're not sure how the math works on that one—unless sharks or pirates consume large amounts of imports during transit, the same number of goods leave foreign ports and arrive at ours, and having inspectors all in one place where they can work together, instead of spread out in each foreign country, seems a more efficient use of resources. But we're probably just stupid from too much lead. More »
news from the swamp
Liveblogging The House Judiciary Subcommittee Hearing On The Arbitration Fairness Act
Consumers may finally escape from the clutches of mandatory binding arbitration if the House Judiciary Committee smiles favorably today upon the Arbitration Fairness Act. Arbitrators rule against consumers in more than 98% of all disputes; the Subcommittee on Commercial and Administrative Law is currently meeting to consider H.R. 3010, which would restore consumers' rights to resolve disputes fairly and openly.
Today's hearing will feature two panels. Four separate law firms will testify, along with the American Arbitration Association and Public Citizen. Join us as we struggle to interpret the Committee's legalese - which may prove just as futile as binding arbitration.
(Photo: xsparrowx)
2:00: Video Link
2:05: Today's commentary is brought to you by both Carey and Meghann in the hope that two pairs of ears will be able to decipher the Committee's legalese.
2:41: FINALLY! The hearing has been called to order.
3:05 PM on Thu Oct 25 2007
By Carey
6,875 views,
14 comments
news from the swamp
FTC Vows Not To Expire Numbers From The Do Not Call List
The FTC will vow in Congressional testimony today not to purge numbers on the Do Not Call List while Congress considers making registrations permanent. Do Not Call registrations currently last for five years, and are set to start expiring in April 2008 despite the list's broad popularity: 92% of Americans have heard of the list, 76% have added their number, and 92% claim to receive fewer calls marketing calls. Lydia Parnes, Director of the FTC's Bureau of Consumer Protection, appearing before the House Energy and Commerce Subcommittee on Commerce, Trade, and Consumer Protection will hail the list for 'restoring the sanctity of the American dinner hour.'
The FTC's promise, after the jump.
More »
food safety
