Consumerist
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hotel rooms
Hotwire Partially Refunds Cost Of Non-Suite Hotel Room
Yesterday we mentioned that you might not want to take the "S" icon—it stands for "suite"—too seriously on a Hotwire hotel room listing, because Jeff did and ended up in a room that was definitely not a suite. When he called Hotwire, they told him that the icons only show what's offered at the hotel, not what he's actually getting.
Hotwire read the post, then contacted Jeff to clear things up. Apparently the CSR he spoke with initially was wrong. More »
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The next time you're looking at hotels online, try www.biddingfortravel.com and www.betterbidding.com. Our readers recommend both sites for helping you figure out which hotels you're being offered on Priceline or Hotwire. (Thanks to bohemian and picantel!)
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hotel rooms
Using Hotwire To Find A Hotel Room? Take Those Little Icons With A Grain Of Salt
Update: Hotwire has partially refunded the cost of the room and clarified that if it said it was a suite, it should have been a suite. They've removed the "S" icon from the listing. More » -
hotel ratings
Hotwire Facing Possible Class Action Lawsuit For Selling 2-Star Rooms As 3-Star
A reader forwarded us an email that indicates a class action motion is being prepared against Hotwire, the discount travel company, for promoting hotel rooms at artifically high ratings. On Hotwire, you can't preview the hotel before booking, so the star rating is really all you have to go on—and there's at least anecdotal evidence online that Hotwire has been known to be more lenient in its rating system. Though Ryan says he's gotten some good deals through Hotwire, he adds, "I do recall booking a room around Christmas in the 2.5 to 3 star range and getting La Quinta (which as we all know is spanish for 'near a Denny's'), which is listed as a two star hotel." More » -
auction
BiddingForTravel.com
One of the problems with travel bidding sites such as Priceline and Hotwire is that you're betting blind. The house has all the stats, has already determined what they're going to pay and it's up to you to guess what might work. More »
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