Hotwire sent a confirmation e-mail in November for a Thanksgiving flight that no longer existed.

Hotwire Forgets To Tell Passenger Her Flight Was Changed Three Months Earlier

When you book an airline ticket through a service like Hotwire, you’d expect that either the airline or the booking site will notify you when something important — like a flight being changed or cancelled — happens, especially when that change is made months before takeoff. But a couple in Virginia had their travel plans twisted around when Hotwire failed to let them know that their flight no longer exists. [More]

(C_Dubyaa)

Hotwire Landed Us In A Four-Star Hotel Under Renovation With Innovative Jackhammer Wakeup Calls

It’s nice to have your hotel provide a wakeup call, but not when you didn’t ask for it. And not with jackhammering. James had used Hotwire before for short hotel stays of a night or two, and never had any problems. So he used the site to book the hotel for his four-night vacation with his girlfriend in a warm-weather vacation spot in the United States. They were delighted that the site placed them in a nice four-star hotel, but it turned out to be a four-star hotel then under renovations. [More]

Without cookies.

What A Difference A Few Browser Cookies Can Make When You Shop

Have you ever wondered what kind of difference your browsing history can make when you shop? We were surprised to see this before/after photo that reader David sent. He tells us that he was shopping Hotwire for car rentals and took screen shots before and after he cleared out the cookies in his browser. It’s striking how different prices are when Hotwire thinks that he’s a new visitor who has never been to the site before. [More]

Expedia & Hotwire Kiss, Make Up With American Airlines

Expedia & Hotwire Kiss, Make Up With American Airlines

Isn’t it just so cute when big companies get back together after a breakup? Four months after Expedia expunged American Airlines fare and schedule information from its online listings, the two foes have announced the listings will be restored to Expedia and its affiliate Hotwire. [More]

Matrix Lets You Find Cheap Airfare, Plus Advanced Routing
Codes, Minus Ad Clutter

Matrix Lets You Find Cheap Airfare, Plus Advanced Routing Codes, Minus Ad Clutter

One thing that always has mildly irked me about searching for airfare is all the ads. Do you want to look complete the same search through one of our partner sites? Do you want to add on a hotel? Yadda yadda, just gimmie da plane! Da plane! Well now you can strip away all that gimcrack and tomfoolery and go directly to Matrix, the software that powers sites like Orbitz, Kayak, FareCompare, and Hotwire. [More]

How Does Travelocity's New Service Compare To Hotwire & Priceline?

How Does Travelocity's New Service Compare To Hotwire & Priceline?

In a move to compete with Hotwire and Priceline, Travelocity has gotten into the deep-discount, semi-blind hotel booking business with the introduction of their new Top Secret Hotels service that promises savings of up to 45% on three and four-star hotels. [More]

Hotwire Partially Refunds Cost Of Non-Suite Hotel Room

Hotwire Partially Refunds Cost Of Non-Suite Hotel Room

Yesterday we mentioned that you might not want to take the “S” icon—it stands for “suite”—too seriously on a Hotwire hotel room listing, because Jeff did and ended up in a room that was definitely not a suite. When he called Hotwire, they told him that the icons only show what’s offered at the hotel, not what he’s actually getting.

http://consumerist.com/2009/06/05/the-next-time-youre-looking/

The next time you’re looking at hotels online, try www.biddingfortravel.com and www.betterbidding.com. Our readers recommend both sites for helping you figure out which hotels you’re being offered on Priceline or Hotwire. (Thanks to bohemian and picantel!)

Using Hotwire To Find A Hotel Room? Take Those Little Icons With A Grain Of Salt

Using Hotwire To Find A Hotel Room? Take Those Little Icons With A Grain Of Salt

Update: Hotwire has partially refunded the cost of the room and clarified that if it said it was a suite, it should have been a suite. They’ve removed the “S” icon from the listing.

Hotwire Facing Possible Class Action Lawsuit For Selling 2-Star Rooms As 3-Star

Hotwire Facing Possible Class Action Lawsuit For Selling 2-Star Rooms As 3-Star

A reader forwarded us an email that indicates a class action motion is being prepared against Hotwire, the discount travel company, for promoting hotel rooms at artifically high ratings. On Hotwire, you can’t preview the hotel before booking, so the star rating is really all you have to go on—and there’s at least anecdotal evidence online that Hotwire has been known to be more lenient in its rating system. Though Ryan says he’s gotten some good deals through Hotwire, he adds, “I do recall booking a room around Christmas in the 2.5 to 3 star range and getting La Quinta (which as we all know is spanish for ‘near a Denny’s’), which is listed as a two star hotel.”

BiddingForTravel.com

BiddingForTravel.com

One of the problems with travel bidding sites such as Priceline and Hotwire is that you’re betting blind. The house has all the stats, has already determined what they’re going to pay and it’s up to you to guess what might work.