The Only Thing College-Like In These College Themed Hotels Is A Painting Of A Red Solo Cup

The Only Thing College-Like In These College Themed Hotels Is A Painting Of A Red Solo Cup

Have you ever wanted to go back to college – you know, to relive the glory days when you received your first taste of freedom? We’ve all through about it at least once, right? Well, a new hotel brand aims to take consumers back, but their approach seems to be lacking – a lot in our humble opinions. [More]

Hotels Taking Cue From Airlines, Making Mountains Of Money From Add-On Fees

Hotels Taking Cue From Airlines, Making Mountains Of Money From Add-On Fees

Airlines have long since discovered that they can make billions by charging consumers for everything, from daring to have luggage to calling customer service. Now, it seems, their travel partners up the line are joining them in the bold new future, as hotels find ever more creative ways of adding to your bill. [More]

Forgot Your Toothbrush? No Problem, Aloft Hotel’s Robotic Bellhop’s Got You Covered

Forgot Your Toothbrush? No Problem, Aloft Hotel’s Robotic Bellhop’s Got You Covered


In a day and age where just about everything is controlled by technology – opening hotel room doors, ordering pizza – why shouldn’t menial tasks be assigned to robots? Oh, robot uprising? Okay, you might have a point, but that’s not stopping one boutique hotel from taking its love for all things tech-savvy to another level by testing a robotic bellhop. [More]

This is a generic hotel room. (frankieleon)

NY Hotel Fines Brides And Grooms $500 For Each Negative Review Posted By Their Wedding Guests

UPDATE: After hundreds of outraged posts on social media sites, the hotel addressed its Facebook audience early Monday afternoon to say the negative review policy was all just a big misunderstanding. [More]

The End Is Nigh For Room Keys At Hilton-Operated Hotels

The End Is Nigh For Room Keys At Hilton-Operated Hotels

Arriving at the door of your hotel room after a long day of traveling only to find that the key doesn’t work can be a frustrating experience. But that could be a situation of the past for guests at Hilton Hotels now that the company plans to rollout an initiative that would do away with flimsy, magnetic strip keys. [More]

Secret Service Warns Against Keylogging Malware At Hotel Business Centers

Secret Service Warns Against Keylogging Malware At Hotel Business Centers

Here’s one that should be added to the earlier list of possible hotel scams. The U.S. Secret Service has sent out a warning to hotel operators, asking them to check shared computers in their business centers for malware that can log keystrokes and steal sensitive information from users. [More]

3 Scams Targeted At Hotel Guests

3 Scams Targeted At Hotel Guests

Between all the fees and add-on charges that can come with a hotel reservation, just booking a room for the night can make you feel like you’ve been taken for a ride. But even when the hotel isn’t trying to nickel-and-dime you, there are scammers out there ready to steal your money by preying on common assumptions made by hotel guests. [More]

Best Western Turns Away Family With Service Dog, Waits A Week To Fix Problem

Best Western Turns Away Family With Service Dog, Waits A Week To Fix Problem

We’re guessing that no one at Best Western is checking the hotel chain’s Facebook page today, as it’s full up with people angry that the company not only denied a room to a family with a service animal, but then waited a week to try to make good on its mistake. [More]

Adorable Baby Moose Wanders Into Colorado Hotel Lobby, Is Adorable

Adorable Baby Moose Wanders Into Colorado Hotel Lobby, Is Adorable

Sometimes you won’t even know that you need to see an adorable baby moose chilling in a hotel lobby, and then you see one and it’s just such an adorable relief. Don’t know what I mean? You are clearly in need of a baby moose. [More]

Marriott Makes Big Push To Get LGBT Business

Marriott Makes Big Push To Get LGBT Business

With the Supreme Court and a growing number of states giving the OK to same-sex marriages, the hospitality industry is quickly realizing there is money to be made from a segment of the population that had long been underserved. Not to be outdone by smaller hotel chains that openly welcome business from the LGBT community, the folks at Marriott are spending a lot of money to try to win over these consumers. [More]

Airbnb Agrees To Hand Over Some User Info To NY Attorney General

Airbnb Agrees To Hand Over Some User Info To NY Attorney General

There’s been yet another development in the ongoing battle between Airbnb and the state of New York, with the online home rental service agreeing to turn over some data about its customers to the state’s Attorney General, but not to the extent that a subpoena from the AG’s office had originally sought. [More]

“The Sea Is Too Blue” And 9 Other Wackadoodle Things Hotel Staff Have Heard From Guests

“The Sea Is Too Blue” And 9 Other Wackadoodle Things Hotel Staff Have Heard From Guests

Staying the night in new surroundings can be a stressful experience, so it’s totally understandable that some hotel guests might have a few requests to make temporary lodgings feel a bit homier, or a couple complaints if something just isn’t right. But when you’re complaining that the “sea is too blue,” you’ve got other problems. [More]

San Francisco May Consider Paying Residents To Rat Out Neighbors With Illegal Airbnb Rentals

San Francisco May Consider Paying Residents To Rat Out Neighbors With Illegal Airbnb Rentals

Most of the headlines about local governments fighting over the legality of short-term apartment rental services like Airbnb and VRBO have focused on New York City, where many of the rentals listed arguably violate subletting regulations. But there are folks in San Francisco who have a problem with these services and are pushing the city to rein them in. [More]

Stories You Might Have Missed Because You Were Too Busy Being Awesome

Stories You Might Have Missed Because You Were Too Busy Being Awesome

We post a lot of stories during the week, and we know that most of you have jobs, families, lives, hobbies, nagging itches and other more important things to do than read every single thing we write. So for those who might be playing catch-up on the weekend, here are some of the things you might have missed… [More]

(R.Duran)

Why Is A Hotel Minibar’s Vodka Often Cheaper Than The Peanuts?

It’s getting late. You’ve had a rough day, what with that sprint to catch your connecting flight through Atlanta and then that thing with the cab and the monkey, ugh — time to kick back and relax in your hotel room. So what do you reach for first, the almost $20 can of peanuts or the more reasonably priced, albeit tiny bottle of vodka? [More]

FCC: Thousands Of Hotels Don’t Have Phones With Direct Access To 9-1-1

FCC: Thousands Of Hotels Don’t Have Phones With Direct Access To 9-1-1

A few weeks ago, Federal Communications Commission member Ajit Pai decided to start asking hotels if their phones offered direct access to 9-1-1, or if guests would have to dial “9” first to get an outgoing line or are routed through the front desk first. The results are in, and Pai is not pleased.

[More]

What Would You Do If You Found The Hotel Concierge Rolling Around In Your Sheets?

What Would You Do If You Found The Hotel Concierge Rolling Around In Your Sheets?

There’s a reason I always leave the Do Not Disturb up from the moment I check in until the day I check out — I just don’t like anyone touching my stuff and I’m perfectly fine with making my own bed. But while I’ve worried about thieves, vandals, and snoops, I’ve never thought about coming back to my room to find the concierge wrapped up in my linens. [More]

Court Throws Out Online Price-Fixing Lawsuit Against Major Hotel Chains, Booking Sites

Court Throws Out Online Price-Fixing Lawsuit Against Major Hotel Chains, Booking Sites

For years, some have accused America’s largest hotel chains of colluding with travel booking sites like Travelocity, Expedia, Orbitz, and Priceline to make sure that the room rates offered to consumers on these sites are the same. This practice, claimed plaintiffs in various lawsuits, effectively allowed the hotel chains to determine their own prices and kept the booking sites from competing against each other; meaning consumers could be paying more than they should. But a U.S. District Court judge feels differently. [More]