If a tourist needs a postcard in the forest but there’s no one around to sell it to him, it must mean the federal government is shut down. In order to provide meals, a restroom and any gift store trinkets a visitor to the Blue Ridge Parkway area might need, the innkeeper of a lodge on federal land has decided to reopen. [More]
Cutting corners to save on costs is understandable, but now that the economic downturn isn’t so downturny, hotel operators might want to think about trying to please their guests more. Perhaps throw in some free Internet access? Just a thought, as a new suvery says guest satisfaction is waning. [More]
If you’re a frequent business traveler your life is probably getting less and less plush as the economic disaster continues. Hotels say that they are cutting small amenities such as hand lotion, coffee, extra towels and buffet breakfasts in order to save money.