The homeowner, looking through her flour and cornmeal-crusted front door.  See more photos at NJ.com. (photo: William Perlman/Newark Star-Ledger)

Burst Bakery Pipe Covers Home In Flour; Bun-Bakers Won’t Fork Over Dough To Clean Mess Up

For years, an elderly New Jersey woman lived in peace next door to a bun-baking factory. But that’s all changed in the past year, following two incidents that have left her property covered in flour and cornmeal and stuck her with the cleanup bill. [More]

United Leaves Dog Bleeding & Sick, Won’t Pay Vet Bill Unless Passenger Agrees To Hush Up

United Leaves Dog Bleeding & Sick, Won’t Pay Vet Bill Unless Passenger Agrees To Hush Up

So the airline mistreats your beloved pet and you end up with thousands of dollars in veterinary expenses to keep the dog alive. Eventually the airline agrees to cover those vet bills, but only if you agree to not say anything publicly about what happened. What do you do? [More]

(afagen)

Report: City Screw-Ups Put Thousands Of D.C. Homeowners At Risk For Foreclosure

We’ve written several articles over the years about how a small unpaid property tax or public utility bill can result in homeowners losing their homes to foreclosure, but a new investigative report from the Washington Post shows how systemic ineptitude in Washington, D.C., city offices has repeatedly left homeowners fighting against liens that shouldn’t exist in the first place. [More]

(Reddit/Imgur)

DirecTV Apparently Thinks This Is An Acceptable Installation

There are sloppy cable installation jobs and there are sloppy cable installation jobs, but the job done by this DirecTV installer represents a new level of laziness, made worse by the company’s attempts to shrug it off. [More]

House-Painters Rip Down Customer’s Patio Cover Because They Thought That’s What She Wanted

House-Painters Rip Down Customer’s Patio Cover Because They Thought That’s What She Wanted

Get it in writing. Those are four words you need to repeat to yourself over and over whenever you have someone doing work on your house. Just ask the California woman who learned that her house-painters had torn down her patio cover, not because they were clumsy or reckless, but because that’s what they thought she’d asked for. [More]

Wells Fargo Customer Explains How $500 Loan Resulted In $3,000 In Fees

Wells Fargo Customer Explains How $500 Loan Resulted In $3,000 In Fees

Wells Fargo claims that its Direct Deposit Advance loans are not payday loans, in spite of the fact that they are short-term, high-interest loans that are supposed to be paid off at the borrower’s next payday. One California woman says she assumed that Wells Fargo wouldn’t be steering her into a sketchy payday-like product, but then she ended up going around the debt carousel 63 times in five years — and paying $3,000 in fees on a $500 loan. [More]

DMV Error Leads To $17,000 In Toll Violations For Truck Owner

DMV Error Leads To $17,000 In Toll Violations For Truck Owner

Back in 2008, a California man bought a truck but after getting a mysterious toll violation from a county 400+ miles away, he realized that the Dept. of Motor Vehicles had goofed and the license plate listed on his registration did not match the plate on his vehicle. The DMV sent him new plates but has done nothing to help him fight the thousands of dollars in toll road violations being racked up by some other driver. [More]

Passengers Forced To Sleep On Rest Stop Tables After Bus Is Stranded For More Than 24 Hours

Passengers Forced To Sleep On Rest Stop Tables After Bus Is Stranded For More Than 24 Hours

Driving from Durham, NC, to New York City should take anywhere from 7-10 hours, depending on traffic and how frequently you stop to fill up, void your bladder, or just stand up and flex your knees. But for 53 passengers on a Manhattan-bound bus, that trip took nearly 30 hours, much of it spent stranded by the side of the road. [More]

(thecloverhunter)

Amazon Cancels My $6,000 Order Because It Doesn’t Know How To Use A Fax Machine

A few weeks back, Consumerist reader K. placed an order on Amazon for $6,000 worth of computer equipment. The online retailer was unable to immediately process her order because it needed additional documentation, which K. faxed over right away… and then re-faxed when Amazon requested a second time… and then eight additional times because Amazon kept asking for it, all before the company cancelled K’s order, claiming she never faxed the documents. [More]

(dmuth)

Report: United Airlines Passenger Restrained After Saying He Poisoned Everyone On Plane

Here’s some news apparently coming from a United Airlines flight that hasn’t even landed yet. According to news reports, a passenger on the flight from Hong Kong to Newark had to be restrained after making an announcement that he’d poisoned everyone on board. [More]

(afagen)

Royal Caribbean Passenger Says Crew Wouldn’t Let Her Leave Her Cabin After Daughter Fell Overboard

Last September, a 21-year-old woman on board a Royal Caribbean cruise ship fell overboard and lost her life. In a recently filed lawsuit, the woman’s mother says she was kept under guard in her cabin for days after the incident and that she was not allowed to leave her room or contact her other children. [More]

The authors claim a botched dishwasher repair job will cost $20,000. (Ilona-Andrews.com)

Even Bestselling Authors Aren’t Immune From Shoddy Home Depot Warranty Repair Work

In spite of the completely nonexistent rumor that making the NY Times bestseller list grants an author access to a level of customer service reserved for elite celebrities, it turns out that no one is immune to a bad repair job that can ultimately result in $20,000 worth of damage. [More]

The Triumph fire has now ruined vacation plans for thousands of additional Carnival customers.

Carnival Forced To Cancel 12 More Upcoming Cruises Aboard Stranded Ship

With the Carnival Triumph and its 4,000 passengers still being towed back to port following an engine room fire earlier this week, the cruise line operator has had to pull the plug on a dozen additional upcoming voyages for the ship. [More]

The Triumph fire has now ruined vacation plans for thousands of additional Carnival customers.

Stranded Carnival Cruise Passengers Will Be Stuck On Hot, Smelly Ship For Two More Days

Things are getting pretty awful for the passengers and crew aboard the Carnival Triumph, which was set adrift on Sunday in the Gulf of Mexico after a fire in the engine room. How bad? Crew members reportedly had to pass out plastic bags so passengers can answer the call of nature, as the bathrooms are just too foul to stand. And they’ve still got two days at sea before tug boats can pull them into port in Mobile, Ala. [More]

1. Can't get the door past the toilet? Nothing a little jigsaw work won't fix.

5 Home Inspection Photos That Show Why DIY Is Not Always The Best Route

Every day, emboldened by endless home-improvement shows, and Ed Harris’ soothing, assuring voice in commercials for Home Depot, millions of Americans attempt to repair and upgrade their homes without the help of a professional. The results vary from great to… well, you’ll see in these photos. [More]

Part of the family's burned-out home.

Couple Paying Mortgage On Fire-Ravaged Home Because FEMA Rules Won’t Let Them Rebuild

Last August, a family in California came home to find their house on fire. Five months later, they live in a rented house down the street while still paying their mortgage and flood insurance, but the house isn’t being rebuilt because there is no way they could afford to meet new FEMA flood zone standards. [More]

(zeebahtronic)

JCPenney Loses My Mattress, Suggests I Rent A Truck To Go Pick It Up

Consumerist reader and former JCPenney employee Ron says he’d had some residual loyalty for the department store. That was before JCP not only lost his new mattress then suggested he rent a truck to pick it up. He might have even done it, if anyone could tell him where the mattress was. [More]

Double-check your contract before you sign.

Neither L.A. Fitness Nor American Express Care That Customer Was Overcharged Hundreds Of Dollars

If you’ve signed enough contracts over the years, you’ve probably signed at least one where it was amended and initialed by the signers. But when one party refuses to acknowledge that those changes were ever made, you can end up getting royally screwed. [More]