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customer service

Toshiba: "Don't Delete Bloatware If You Know What's Good For You"

A reader writes in to report that when he bought a new laptop direct from Toshiba in November, he triggered a blue screen of death as he was uninstalling the always-useful bloatware that came pre-loaded. He called a Service Rep, got the usual "reinstall everything" run-around, and then finally got escalated to a level-two tech, which is when things got ridiculous. More »

9:28 PM on Mon Dec 10 2007
By Chris Walters
26,261 views, 118 comments

progressive

Progressive Insurance. Not.

Just because an insurance company has Progressive in their name doesn't mean they're any different from the usual penny-pinchers. More »

3:19 PM on Tue Oct 24 2006
By Ben Popken
943 views, 38 comments

landlords

Apartment 'Painted' With 100 Gallons

Rent-stabilized apartments in New York are the bane of their landlords, gnashing their teeth like the rats they unleash to drive out unwanted tenants. More »

1:18 PM on Mon May 15 2006
By popkin
326 views, 2 comments