Consumerist
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lazy
Geek Squad Agent Doesn't Have Time To Look For Multimeter, Let's Just Send Off Laptop For 3 Weeks Instead
The usefulness of Best Buy's Geek Squad depends entirely on the competence of the employee you get when you go in for help, and unfortunately Scott landed one of the lazier ones. Here's his sales pitch to Scott over a laptop that wouldn't start: "It's going to take at least 10 minutes for me to get the multimeter or another adapter. It's going to be a problem inside the computer, let's just send it in." More » -
honesty
Virtuous Amazon Customer Uses Same Gift Certificate Twice, Fesses Up, Keeps Cash
Some people who got away with using a $60 gift certificate on two separate Amazon orders would take the merchandise and run, hoping to get to use it a third time. More » -
ask the consumerists
Would You Buy An iPhone That Fell In Urine?
Our ex-stepbrothers at Gizmodo found a craigslist ad for a barely used iPhone, selling for significantly below list price. There's just one problem. More » -
verizon
The Verizon Website Is Surprisingly Honest About "Upselling" You
Reader Beth is impressed with the honesty Verizon displays in the title of the webpage where they try to sell you bundled telecom packages. More » -
Now, It's Personal
Wendy's Annoying Gift Card Policy Keeps 'Em Coming Back
Lets start Monday off with some math: If I buy food totaling 20.84 from Wendy's and pay with two fifteen dollar gift cards, how many gift cards should I have left? Puzzling answer inside. -
bratz
This Bratz Price Tag Is Surprisingly Honest
This price tag for a Bratz doll found at a Toys R Us in Massachusetts seems a little too honest. Don't you think? More » -
good customers
World's Most Conscientious Customer Completes Botched Software Purchase Over A Year Later
Here's an "above and beyond" story from the other perspective. Patrick writes,
More »I just wanted to pass along a story of a truly honest customer.
The software company I work for put out a version available for download early 2007. It was a success, however for the first two months there was a small problem. As soon as you purchased it, you were able to download it BEFORE your credit card was validated. This led to the company getting burned until it was fixed.
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grocery shrink ray
Wegmans Grocery Store Admits That The Dreaded Grocery Shrink Ray Exists
Wegman's a grocery store chain in the northeast has addressed the issue of the grocery shrink ray, and shed some light on why even store brands are affected by its malevolent beam. Wegmans says that their store brand merchandise is manufactured by companies that also make products for other stores — so they have little say about the size of their products. More » -
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honesty
Banana Republic: Sorry Our Credit Card Website Sucks, Try Not Using It
Reader Maegan wrote Banana Republic to let them know that their credit card website was buggy and annoying to use. She got back a canned response that halfheartedly apologized for the state of their website and recommended that she use another service to pay her bill. More » -
nice
Having Your Credit Card Stolen = Accidentally Free MP3 Downloads From Amazon?
Amazon.com apparently has a glitch whereby if you have 1-click ordering set up to buy MP3 downloads, and you forget that you canceled your credit card because it had been stolen by a random French person, you'll end up with a bunch of "free music." And, if you're an honest person like Jeff Somogyi, when you try to contact Amazon to pay for the music, they'll chuckle at you. More » -
your health
45% Of Doctors Do Not Report Their Incompetent Collegues
Researchers at Massachusetts General Hospital surveyed 1500 doctors, asking whether or not they reported incompetent colleagues. 90% said that they should always report incompetent doctors or serious medical mistakes, but 45% said that hadn't always done so. More » -
state of the backlash
Sirius Satellite Radio CEO: "We Suck Less!"
In an effort to make our self-imposed job of nicknaming America's CEOs easier, Sirius Satellite Radio CEO Mel Karmazin took Sirius' annual shareholder meeting as an opportunity to announce that Sirius "sucked less" than XM radio. Mel's exact words were, "We suck less." More » -
eyes
Evil Eyes Make Us More Honest
One of the reasons they greet you might be to stop you from stealing. But it turns out you can prevent shoplifting and not puncture your customer's personal bubble: just paste eerie cardboard eyes all around the store. More »
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1-13 of 13 for "Honesty"
