E-Mail To Home Depot CEO Resolves Month-Old Problem In 12 Hours

E-Mail To Home Depot CEO Resolves Month-Old Problem In 12 Hours

Consumerist reader Jim was feeling a little frustrated with Home Depot. He’d ordered some parts online for his chainsaw, only to find that one of the two boxes was completely empty. This was just the beginning of a month of misleading assurances, conflicting instructions and overall dissatisfaction for Jim. That is, until he penned an e-mail to Home Depot’s CEO. [More]