Home Depot Forgot They Promised To Hang Onto My Rug Until I Decided If I'd Exchange It Or Not, Refuses Refund

Home Depot Forgot They Promised To Hang Onto My Rug Until I Decided If I'd Exchange It Or Not, Refuses Refund

Marc knew for a fact that he didn’t want to keep the rug he and his wife bought from Home Depot, so he was pleased when an employee was helpful enough to suggest they wait on a refund in case a new shipment had any rugs they’d like. He even offered to hang onto the rug, instead of lugging it back and forth. Unfortunately, the employee’s memory wasn’t so good. [More]