Our Bissell Vacuum Fell Apart Too, But Second Replacement Was Fine

Our Bissell Vacuum Fell Apart Too, But Second Replacement Was Fine

Back in February, we published a story from reader Tim, who complained that he paid $250 for a Bissell vacuum cleaner that was defective, and the warranty replacement he received was crappy. Reader Trevor says that he had a similar experience with a much happier ending, and send it in as a counterpoint to Tim story. [More]

Stay cool.

It’s Totally Not Cool That My Fridge Stops Working And Tells The Wrong Temperature

When you spend more than two grand on a refrigerator, you sort of assume that it will keep your food cold. At least, Kim did. The fridge is less than a year and a half old. Whenever the power goes off, even if just for a few seconds, the refrigerator starts slacking off on its keeping-things-cold duties. The gauge says that it’s at the proper temperature, but it’s inaccurate. The refrigerator’s contents, including her infant son’s medications that need to stay cold and a large supply of frozen breast milk, thaw or warm. It’s happened four times since December. [More]

Sears CEO's Phone Isn't Working

Sears CEO's Phone Isn't Working

Sears CEO Bruce Johnson needs someone down to housewares to get him a new telephone. Reader Len called the executive office and was told “his phone isn’t working, you have to call back.”