Holiday Inn Sends Me Wrong Receipt, Reveals How Much Of A Discount It Gives To Travelocity

Holiday Inn Sends Me Wrong Receipt, Reveals How Much Of A Discount It Gives To Travelocity

If you’ve ever booked a room through Travelocity or any other online travel site, you might have wondered how much that company is paying the hotel operator for the room. Without even trying to, one Consumerist reader managed to find out what Travelocity actually paid for a recent stay at a Holiday Inn. [More]

If I Rebook At A Holiday Inn I "Favorited," I Expect The Hotel To Be In The Same Location

If I Rebook At A Holiday Inn I "Favorited," I Expect The Hotel To Be In The Same Location

In the five years I’ve been writing for Consumerist, I’ve read plenty of hotel horror stories and complaints, but this is a new one. Using the “Favorites” option on his HolidayInn.com account, reader Andy booked a stay at a Holiday Inn Express that he had gone to before and enjoyed. When he arrived at the same location, it was now a “Mission Inn.” They told him the Holiday Inn had moved down the road. The new facility was sub-par compared to what it had been previously and he complained to Holiday Inn corporate, they basically said “tough noogies.” Which is how Holiday Inn just lost a life-long customer. [More]

Holiday Inn Will Pay Your Baggage Fees If You Stay With Them

Holiday Inn Will Pay Your Baggage Fees If You Stay With Them

In an attempt to alleviate the annoyance of checked baggage fees, all while drumming up some business, Holiday Inn — along with other IHG-brand hotels — will pay up to $50 of your fees if you book a weekend stay with your Visa card. [More]

Hotel Employs Professional Snugglers To Pre-Warm Beds

Hotel Employs Professional Snugglers To Pre-Warm Beds

If you’re looking for a job in the hospitality industry and have highly refined snuggling skills, some Holiday Inns in Britain might have just the job for you. They’re offering guests the opportunity to have their beds pre-warmed by a member of the hotel staff. Yes, a hotel employee will climb into your bed wearing fleece pajamas, stay there until the bed reaches a temperature of 68 degrees Fahrenheit, and then go away. [More]

Hey, Thanks For The Bed Bugs!

Hey, Thanks For The Bed Bugs!

Sarah is experiencing every traveler’s worst nightmare. Bed bugs!

I just started reading The Consumerist. I did a search on bedbugs to see if you had any posts, and then thought I’d tell you my own story after reading about the people who found bedbugs in a Santa Monica hotel. In August of last year, I stayed at the Holiday Inn in Santa Monica.

Secret Camera Investigation: Every Single Hotel Failed To Wash Your Cups And Glasses

Secret Camera Investigation: Every Single Hotel Failed To Wash Your Cups And Glasses

Fox Atlanta set up secret cameras inside 5 different hotel chains from the Holiday Inn to the Ritz Carlton (shown above) and caught every single one of them failing to properly wash the room’s glasses.

Holiday Inn's Online Reservations Are Non-Refundable?

Holiday Inn's Online Reservations Are Non-Refundable?

Make sure you read everything you click, warns reader Jason:

Just a tip to pass along that I am finding out the hard way…