HP Can't Fix My Laptop, Wants It Back For Another Try

HP Can't Fix My Laptop, Wants It Back For Another Try

Law Student writes in with an objection to HP’s repair service, which twice sent back his laptop even more broken than it was when he sent it in. Now HP wants another crack at the machine but he’s leery of giving the company another shot. [More]

HP Won't Repair My Out-Of-Warranty Laptop — Do I Fight Or Bail?

R would like to press HP to fix his broken 3-year-old laptop because he’s found forums on which several other users have experienced the same breakdown, but feels skittish about fighting because his computer is long out of warranty. He’d like to test the Consumerist waters to see which way he should go. [More]