HSBC Credit Card's Pay-By-Phone Fee Is Higher Than The Bill

HSBC Credit Card's Pay-By-Phone Fee Is Higher Than The Bill

Why does HSBC charge $15 to make a payment over the phone? Other, often smaller, companies charge $3 or less, as MG notes in his email below. In this case, since the alternative is so unwelcome—a possible late payment, and a corresponding hit on MG’s credit score—it seems pretty outrageous to hold him hostage to a $15 fee.