hewlett packard

The Most Excruciatingly Painful, Yet Typical, Customer Service Call Ever

RELATED: Send Us Your Customer Service Calls And We’ll Mock Their Flaws

Hewlett-Packard Is Listening

Hewlett-Packard Is Listening

FROM: KEVIN HUNSAKER

FTC Asks Court to Order Permanent Halt To Pretexting

FTC Asks Court to Order Permanent Halt To Pretexting

The FTC asked a district court to announce a forever ban against businesses using false pretenses, or “pretexting,” to acquire customers phone records and then sell them to third parties.

9 More Hewlett-Packard Company Secrets From A Former Employee

9 More Hewlett-Packard Company Secrets From A Former Employee

A former Hewlett-Packard worker who could barely wait for their non-disclosure-agreement to end so they could spill company secrets to The Consumerist has more, along with clarifications about what was posted yesterday.

14 Hewlett-Packard Company Secrets From A Former Employee

UPDATE: 9 More Hewlett-Packard Company Secrets From A Former Employee

HP to Pay $14.5 Million in Deal on Spying Case

The attorney general alleges that company officials passed on information to private investigators — who in turn passed it to other private investigators — that allowed the personal phone records of several board members and journalists to be viewed. The investigators used a form of subterfuge, called pretexting, to obtain the private phone records by pretending to be someone else.

Soldier in Iraq Shoots Crappy HP Printer

Loosely in honor of 9/11, here’s an American soldier in Iraq expressing his dissatisfaction with an HP printer. With his automatic rifle. According to the original post on Break.com, after they sent this in to HP, they received a free new printer in return.

Ex-HP CSR Says His Job Really Sucked

Have compassion when you call tech support. That’s a real live human on the other end of the line (eventually).

Ex-HP CSR Says Broke 3000 Series Printers Are Hopeless

Ex-HP CSR Says Broke 3000 Series Printers Are Hopeless

Fresh from his non-disclosure agreement expiring, an anonymous tipster writes in some dirt about 3000 series HP printers.

Are Identity Thieves Targeting Idiot Employees?

Are Identity Thieves Targeting Idiot Employees?

Consumer Affairs raises an interesting question in its summary of the theft of 26 million social security numbers on a burgled laptop: are these targeted thefts?

Advertising A-Go-Go-Gog

Advertising A-Go-Go-Gog

Here’s a freakin’ roundup of the sweetest commercials floating around this morning.